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Texas parking lot injury claims: a knowledge hub

Home  >  Texas parking lot injury claims: a knowledge hub

Home / Texas parking lot injury knowledge hub

Texas parking lot injury resources

Texas parking lot injury claims: a knowledge hub

You may have a claim after a Texas parking lot injury if a driver, property owner, business, or contractor failed to use reasonable care and that failure caused your harm. An injury on someone's property doesn't make them liable on its own. The answer depends on what happened, who controlled the spot, what they knew, and the evidence.

Aaron A. Herbert

Written by Aaron A. HerbertThe Law Firm of Aaron A. Herbert, P.C., Dallas, Texas.
Texas Bar license #24036761. Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization since 2008.

Shopping center parking aisle at dusk with a car backing out near a crosswalk

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    Browse Texas Parking Lot Injury Knowledge Hub
    What kind of parking lot injury do you have?What should you do right after a parking lot injury?When is another driver responsible?When are owners and businesses responsible?What about water, oil, ice, and drainage problems?Can lighting, layout, or blocked sightlines support a claim?

    Question

    Short answer

    Who can be responsible?

    A careless driver, the owner or operator of the lot, a business that controls the area, a paving or maintenance contractor, or more than one of them.

    Does falling in a lot prove the owner was negligent?

    No. For a customer, the evidence has to show a condition that posed an unreasonable risk, that the owner or occupier knew or should have known about it, and that it failed to act reasonably.

    What if a city, county, or university owns the lot?

    Written notice is generally due within six months, and a city charter can require it sooner. Get advice right away.

    How long do I have to sue?

    Texas generally allows two years for a personal injury lawsuit, with exceptions. Have your date checked early.

    What should I do this week?

    Get medical care, report the incident, keep your photos and receipts, and ask about preserving video.

    Want a lawyer to look at it? Request a review of your parking lot injury or call (214) 200-4878. Send the date, the exact spot in the lot, your injury, and any photos or witness names you already have. You don't need to know which company is responsible first.

    Credential

    What it means for you

    Aaron Herbert is Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization.

    You can check it on his State Bar of Texas profile, which also shows a Texas license dated November 6, 2002 [S1].

    The firm's Texas parking lot injury lawyer page explains how the firm takes these cases.

    This hub explains what has to be investigated and what to ask before you hire anyone.

    What kind of parking lot injury do you have?

    Start with the event, because each one needs different evidence.

    What happened (hypothetical)

    What gets investigated first

    A reversing SUV hit you while you walked to your car

    The driver's movement, view, and phone use, plus any camera that covers the aisle.

    You tripped on a broken wheel stop with an exposed anchor

    The stop's condition, how long it had been that way, and who maintained the lot.

    A driver swerved around an unmarked excavation and hit your car

    Both the driver and whoever controlled the excavation.

    You fell on a temporary path around active paving

    The contractor's work zone, barriers, and who set the detour.

    You were assaulted near a dark corner of a garage

    Lighting, earlier incidents, and what the operator knew.

    Describe what you saw yourself and keep it separate from what someone told you later. If you don't know whether the liquid was oil or water, say so.

    Setting

    Why it matters

    Shopping center or grocery lot

    The store may lease only its building while another company manages the parking.

    Apartment visitor parking

    The owner, a management company, and a security vendor may each control different things.

    Medical office, office park, or garage

    A parking operator may run the lot for the owner.

    City, county, state, or university lot

    Government immunity rules and short notice deadlines may apply.

    Free parking or public access doesn't tell you who owns the lot or which law applies.

    What should you do right after a parking lot injury?

    Get out of traffic if you can do it safely, get medical care, and then preserve what you can.

    Step

    Example (hypothetical)

    Get care first

    Call 911 for a head strike or a possible fracture. Tell the doctor exactly how it happened.

    Report it

    For a crash, exchange driver and insurance details and ask police for the report number. For a fall, tell the manager and get the incident number and the name of the person you told.

    Photograph the scene

    The hazard close up, the wider aisle, your route, signs, lighting, and vehicle positions.

    Keep proof you were there

    A receipt printed at 6:42 p.m., a parking ticket, or a payment-app record.

    Get witness contacts

    Names and phone numbers, without telling anyone what to say.

    Keep the physical items

    Shoes, clothing, a cane or walker, and any dashcam files.

    An incident report helps document what happened. It isn't a lawsuit and doesn't extend any deadline. Our guide to what to do in the first 72 hours after a Texas parking lot injury has a full checklist.

    When is another driver responsible?

    A driver may be responsible for unsafe backing, distraction, speed that was too fast for the lot, or not keeping a proper lookout.

    Evidence

    What it can show

    Camera footage

    Where each vehicle and person was before contact.

    Damage and resting positions

    The direction and rough force of the impact.

    Witness accounts

    Whether the driver looked before backing.

    Phone and vehicle data, where available

    Distraction or speed, depending on the vehicle and access.

    Don't assume every lot crash is split down the middle. A pedestrian can have a claim against a driver with no other car involved, and a passenger's position differs from either driver's. Some Texas traffic statutes reach business parking areas and others don't, so the missing ticket, or the ticket that was written, doesn't settle civil fault [S29]. If you were walking, the firm's Dallas pedestrian accident lawyer page covers more; for a vehicle crash, see the Dallas car accident lawyer page.

    When are owners and businesses responsible?

    For a customer, the owner or occupier is generally responsible only if it controlled the area, the condition posed an unreasonable risk, it knew or reasonably should have known about it, and it failed to make it reasonably safe or warn.

    Your status (examples)

    What you generally must prove about knowledge

    Invitee, such as a shopper in a store's lot

    The owner knew or reasonably should have known of the danger.

    Licensee, such as someone there with permission for their own purposes

    The owner actually knew of the danger and you didn't (State Dep't of Highways v. Payne, 838 S.W.2d 235 (Tex. 1992)).

    Who controls the spot often isn't obvious.

    Party

    What it may control (hypothetical)

    Store tenant

    Its entrance, cart corral, and loading zone.

    Property owner

    The common parking area and repaving decisions.

    Property manager

    Inspections, sweeping, and repair orders.

    Parking operator

    Gates, payment machines, and garage lighting.

    Leases, management contracts, maintenance logs, and what each company actually did help sort it out. Ask who could inspect, repair, close, or warn about the spot. The name on the storefront is where the search starts, not where it ends. The firm's Dallas premises liability lawyer and Fort Worth premises liability lawyer pages explain these claims in more detail.

    Cracked concrete wheel stop with an exposed steel anchor in a parking space

    Are potholes, wheel stops, and uneven pavement dangerous enough for a claim?

    Sometimes. The question is whether that particular condition posed an unreasonable risk where it was, not whether it caused a bad injury.

    Detail to record

    Example (hypothetical)

    Depth and shape

    A two-inch drop at the edge of a patched area.

    Location

    In the walking path from the accessible spaces to the door.

    Visibility

    Shadowed by a parked truck after dark.

    Exposed edges

    A rebar anchor sticking up from a broken stop.

    In United Supermarkets v. McIntire, the Texas Supreme Court held that a small parking lot divot was not unreasonably dangerous on that record (No. 21-0208, June 17, 2022). The court didn't say every pothole or every defect under a certain size is safe [S7]. Repairs and traffic change a scene quickly, so photograph it soon and label any later photo with its date.

    What about water, oil, ice, and drainage problems?

    Timing usually decides these cases. For a temporary hazard like a puddle or a fluid leak, the evidence has to show how long that specific condition was there.

    Possible source

    What can help

    Vehicle fluid leak

    Video of the car that leaked, and when it left.

    Irrigation overspray

    Sprinkler schedules and earlier complaints.

    Clogged drain

    Repair requests and photos from earlier storms.

    Cleaning runoff

    Work orders showing when the sidewalk was washed.

    In H-E-B v. Peterson, the Texas Supreme Court held that earlier leaks elsewhere and the store's inspection routine didn't show how long the puddle had been there (No. 24-0310, April 10, 2026) [S8]. Rain, ice, and standing water don't always create liability and don't always defeat a claim. Investigate the specific condition and whether people made it worse.

    Can lighting, layout, or blocked sightlines support a claim?

    They can, if the problem is tied to a duty and to what actually happened.

    Possible problem

    Who may examine it

    Faded crosswalk striping

    A traffic engineer, plus maintenance records.

    Overgrown landscaping blocking a view

    A sight-distance analysis.

    Burned-out lights in a garage

    A lighting expert and the repair history.

    A delivery truck parked in a fire lane

    Video and witness accounts.

    "A better design was possible" isn't enough by itself. An event on the public street next to a lot raises separate questions; in HNMC v. Chan, the court held a hospital owed no special roadway duty beyond the parts of the right-of-way it controlled (No. 22-0053, Jan. 19, 2024) [S12]. For assaults, see the firm's Dallas negligent security lawyer page.

    Can a paving or maintenance contractor be liable?

    Yes, if the contractor created the hazard, did faulty repairs, controlled an active work zone, or failed to use reasonable care in the work it took on.

    Record

    What it shows

    Work orders and invoices

    What the job was and when it was done.

    Plans and photos

    What the area looked like before and after.

    Inspection notes

    Whether problems were flagged.

    Emails with the owner

    Who decided on barriers and detours.

    A contractor isn't immune just because the owner accepted the finished work [S11]. Claims about licensed design work can need a certificate of merit filed with the first petition, and claims by workers can follow different rules than claims by customers.

    Is a lot open to the public the same as a government lot?

    No. A private mall lot can be open to everyone and still be governed by ordinary premises law. A lot owned by a city, county, state agency, or public university raises governmental immunity.

    Government lot rule (CPRC chapter 101)

    What it means

    Six-month notice

    Written notice is generally due within six months of the incident (§101.101(a)).

    Shorter city deadlines

    A city charter or ordinance can set a shorter period (§101.101(b)).

    Actual notice

    Written notice isn't required if the government actually knew of the injury (§101.101(c)), but don't count on an incident report proving that.

    Lower duty for premise defects

    The government generally owes only the duty owed to a licensee, unless you paid to use the property (§101.022(a)).

    Damages caps

    $250,000 per person and $500,000 per occurrence for the state and cities; $100,000 and $300,000 for other local units (§101.023).

    Seek advice quickly when a public entity may be involved [S19].

    How many parties can share responsibility?

    There's no rule limiting a parking lot injury to one responsible party. A driver, an operator, an owner, and a contractor can each have different duties tied to the same event.

    Rule

    What it means for you

    No double recovery

    Suing more companies doesn't mean being paid twice for the same injury.

    Your share of fault

    Texas reduces your recovery by your percentage of responsibility [S16].

    The 50 percent bar

    If you're found more than 50 percent responsible, you generally recover nothing.

    Settlements

    Money paid by one party is credited against what the others owe.

    The number of companies named says nothing about how strong a case is.

    What compensation may be available?

    Depending on the evidence, damages can include medical expenses, lost earnings, reduced earning capacity, physical pain, mental anguish, impairment, and disfigurement.

    Keep

    Why

    Treatment records and bills

    They show the care and what was paid.

    Work restrictions and pay stubs

    They support lost earnings.

    A dated note of daily limits

    Specific changes in walking, driving, sleep, or work show the effect.

    Improvements and setbacks

    An honest record is more believable than one that only gets worse.

    A settlement offer should be judged by what you'd actually receive after fees, case expenses, medical balances, and liens, not just the gross number.

    What do public statistics and insurance minimums really tell you?

    Less than you'd think. The National Safety Council says tens of thousands of crashes happen in parking lots and garages each year. In an NSC poll, 66 percent of drivers nationwide said they'd make phone calls while driving through lots and 56 percent said they'd text [S2]. Those are national, self-reported answers, not Texas crash causes.

    Number people ask about

    What the public sources show

    Texas parking lot injuries per year

    No complete statewide count was found [S2–S5].

    Number of Texas parking lots

    No inventory exists; Census counts parking businesses, not every lot [S6].

    Average Texas parking lot settlement

    No reliable statewide figure was found.

    Auto insurance minimum

    $30,000 per person, $60,000 per accident, and $25,000 property damage (30/60/25) [S25]. That's the legal minimum, not what a driver carries.

    Business liability limit

    No universal limit; the actual policy has to be read [S26].

    Explore the parking lot injury guides

    • How to file and litigate a Texas parking lot injury claim, the full guide from the scene to trial.
    • What to do in the first 72 hours after a Texas parking lot injury
    • Preserving video and physical evidence after a Texas parking lot injury
    • Who can be liable for a Texas parking lot injury
    • Backing crashes and pedestrian injury claims
    • Potholes, wheel stops, and pavement defect claims
    • Slips on water, oil, ice, and drainage hazards
    • Lighting failures and negligent security claims
    • Lot design, striping, and sightline claims
    • Claims against paving and maintenance contractors
    • Injuries in government-owned parking lots
    • Accessible parking routes and mobility-related injuries
    • Insurance and policy limits for parking lot claims
    • What a Texas parking lot injury claim may be worth
    • Filing a parking lot injury lawsuit and preparing for trial
    • Choosing a Texas parking lot injury lawyer

    What should you ask before hiring a lawyer?

    Ask how the lawyer would find every responsible party and what needs to be preserved now.

    Ask

    Why

    Who do you think controlled the spot where I was hurt?

    It shows whether they'll look past the storefront name.

    What evidence could disappear this week?

    Video and scene conditions don't last.

    Could a government deadline apply?

    Six months, or less, can pass quickly.

    Who will keep me updated?

    You should know who to call.

    How do fees and case expenses work?

    Get the terms in a written agreement.

    You can check any lawyer's certification with the Texas Board of Legal Specialization; the firm's TBLS knowledge hub explains what board certification means.

    Request a review of your parking lot injury

    Request a review of your parking lot injury or call (214) 200-4878. Start with the location, date, what happened, your treatment, and the evidence you have. Tell the firm right away if a government entity may own the lot, if you've received court papers, or if a deadline is close. Please use the secure form for the basics and don't post medical records publicly.

    Sources

    ID

    Source

    S1

    State Bar of Texas, Aaron Alan Herbert profile (Bar No. 24036761)

    S2

    National Safety Council, Parking Lot Safety (viewed October 31, 2026)

    S3

    NHTSA, Non-Traffic Surveillance

    S4

    TxDOT, Crash Reports and Records

    S5

    TxDOT, 2025 Instructions to Police for Reporting Crashes (CR-100, version 29)

    S6

    U.S. Census Bureau, NAICS 812930 Parking Lots and Garages

    S7

    United Supermarkets, LLC v. McIntire, No. 21-0208 (Tex. June 17, 2022)

    S8

    H-E-B, L.P. v. Peterson, No. 24-0310 (Tex. Apr. 10, 2026)

    S11

    Strakos v. Gehring, 360 S.W.2d 787 (Tex. 1962)

    S12

    HNMC, Inc. v. Chan, No. 22-0053 (Tex. Jan. 19, 2024)

    S16

    Texas Civil Practice and Remedies Code chapter 33

    S19

    Texas Civil Practice and Remedies Code chapter 101

    S25

    Texas Department of Insurance, Auto Insurance Guide

    S26

    Texas Department of Insurance, Commercial General Liability Insurance

    S29

    Texas Transportation Code chapter 550

    Related Texas injury resources

    • Walmart injury claims in Texas
    • Texas Costco injury claims and litigation guide
    • Dallas premises liability lawyer
    • Fort Worth premises liability lawyer
    • Fort Worth slip and fall lawyer
    • Fort Worth Walmart injury lawyer
    • TBLS personal injury knowledge hub
    • Apartment parking lot and pedestrian injuries
    Aaron A. Herbert

    ABOUT THE ATTORNEY

    Aaron A. Herbert

    Founding Attorney

    Board Certified in Personal Injury Trial Law

    Texas Board of Legal Specialization · Since 2008

    Licensed in Texas since 2002

    Aaron founded The Law Firm of Aaron A. Herbert in 2010 to focus on developing each client's case and seeking its maximum value. For over a decade, he has represented people seriously injured in major accidents and industrial catastrophes, pursuing trial verdicts and settlements while working to reduce the stress of litigation.

    Education

    • Texas A&M University · B.S., Criminal Justice, 1999
    • University of Oklahoma College of Law · J.D., 2002; graduated in the top of his class
    Read Aaron's full biographyVerify Board Certification with TBLS
    Trial experience & approach

    Aaron earned numerous jury verdicts at boutique personal injury litigation firms. According to his biography, he spent a year as the top-earning litigation attorney at a firm that frequently appeared in verdict searches as having one of the highest numbers of trial wins in Texas. At another Dallas personal injury firm, he moved from managing pre-litigation attorney to managing litigation attorney over seven years as the firm grew into one of Dallas's largest personal injury firms.

    His biography describes a reputation as one of America's most aggressive trial lawyers, with noteworthy recoveries from judges and juries and substantial pretrial settlements. Most of those settlements included confidentiality agreements requested by the defense. Aaron has said the recoveries were justified by the injuries and losses involved, which no amount of money could make someone choose to experience.

    His approach combines passion, preparation, persistence and courtroom imagination. He believes a well-supported, engaged and motivated team working cooperatively helps deliver strong representation, with the goal of achieving the best possible result for every client.

    Dallas roots, military service & publication

    Born and raised in Dallas, Aaron enlisted in the United States Marine Corps after high school and later received an Honorable Discharge. He completed his university and law degrees after his military service and became a lifelong Sooners football fan in law school.

    Publication: “Litigating Dog Bite Cases,” Texas Dog Law Seminar, Dallas, 2009.

    Professional affiliations & recognition

    Professional affiliations and recognition listed in Aaron’s biography:

    • State Bar of Texas
    • American Bar Association
    • Association of Trial Lawyers of America (now American Association for Justice)
    • Texas Trial Lawyers Association
    • Dallas Trial Lawyers Association
    • Dallas Bar Association
    • Tarrant County Bar Association
    • Million Dollar Advocates Forum
    • The National Trial Lawyers – Top 100 Trial Lawyers

    Trial experience & approach

    Aaron earned numerous jury verdicts at boutique personal injury litigation firms. According to his biography, he spent a year as the top-earning litigation attorney at a firm that frequently appeared in verdict searches as having one of the highest numbers of trial wins in Texas. At another Dallas personal injury firm, he moved from managing pre-litigation attorney to managing litigation attorney over seven years as the firm grew into one of Dallas's largest personal injury firms.

    His biography describes a reputation as one of America's most aggressive trial lawyers, with noteworthy recoveries from judges and juries and substantial pretrial settlements. Most of those settlements included confidentiality agreements requested by the defense. Aaron has said the recoveries were justified by the injuries and losses involved, which no amount of money could make someone choose to experience.

    His approach combines passion, preparation, persistence and courtroom imagination. He believes a well-supported, engaged and motivated team working cooperatively helps deliver strong representation, with the goal of achieving the best possible result for every client.

    Dallas roots, military service & publication

    Born and raised in Dallas, Aaron enlisted in the United States Marine Corps after high school and later received an Honorable Discharge. He completed his university and law degrees after his military service and became a lifelong Sooners football fan in law school.

    Publication: “Litigating Dog Bite Cases,” Texas Dog Law Seminar, Dallas, 2009.

    Professional affiliations & recognition

    Professional affiliations and recognition listed in Aaron’s biography:

    • State Bar of Texas
    • American Bar Association
    • Association of Trial Lawyers of America (now American Association for Justice)
    • Texas Trial Lawyers Association
    • Dallas Trial Lawyers Association
    • Dallas Bar Association
    • Tarrant County Bar Association
    • Million Dollar Advocates Forum
    • The National Trial Lawyers – Top 100 Trial Lawyers

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    Aaron Herbert

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      • Car crashes

        Texas Car Accident Knowledge Hub

        Explore guides to crash evidence, fault, injuries, insurance and resolving a car accident claim in Texas.Explore the hub →
      • Warehouse injuries

        Texas Costco Injury Claims and Litigation Guide

        Explore evidence, notice, liability and litigation for Costco injury claims in Texas.Explore the hub →
      • Store injuries

        Target Injury Knowledge Hub

        Explore evidence, notice, video preservation and litigation for Target fall claims in Texas.Explore the hub →
      • Home improvement store injuries

        Home Depot Injury Knowledge Hub

        Explore evidence, notice, video preservation and litigation for Home Depot fall claims in Texas.Explore the hub →
      • Store injuries

        Ross Dress for Less Injury Knowledge Hub

        Explore evidence, notice, video preservation and litigation for Ross fall claims in Texas.Explore the hub →
      • Grocery store injuries

        Kroger Injury Knowledge Hub

        Explore evidence, notice, video preservation and litigation for Kroger fall claims in Texas.Explore the hub →
      • Grocery store injuries

        Tom Thumb and Albertsons Injury Knowledge Hub

        Explore evidence, notice, video preservation and litigation for Tom Thumb and Albertsons fall claims in Texas.Explore the hub →
      • Store injuries

        Texas 7-Eleven Injury Knowledge Hub

        Explore evidence, notice, video preservation and responsibility for 7-Eleven injury claims in Texas.Explore the hub →
      • Store injuries

        Burlington Injury Knowledge Hub

        Explore evidence, notice, video preservation and deadlines for Burlington injury claims in Texas.Explore the hub →
      • Parking lot injuries

        Texas Parking Lot Injury Knowledge Hub

        Who may be responsible, what to do first, how notice and video work, and government-lot deadlines.Explore the hub →
      • Apartment injuries

        Texas Apartment Injury Knowledge Hub

        Who may be liable, how repair notices and deadlines work, and what evidence to save after an apartment injury.Explore the hub →
      • Serious injuries

        Texas Catastrophic Injury and Damages Hub

        Explore guides to severe injuries, lifetime care, lost earning capacity and trial evidence.Explore the hub →
      • Fatal accidents

        Texas Wrongful Death Knowledge Hub

        Understand Texas wrongful death claims, evidence, damages and the litigation process.Explore the hub →
      • Family support

        Wrongful Death and Family Support Center

        Find grief programs, funeral and survivor benefit help, and next steps for Texas families.Visit the center →

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