A Texas parking lot injury claim starts with what actually happened, who controlled the car or the spot where you were hurt, and what evidence still exists. Drivers, property owners, contractors and government bodies are judged under different rules. Several can share fault, but each one needs its own proof of duty, breach, causation and damages, and some deadlines arrive long before the general two-year limit.
If you were hurt by | The claim usually turns on | Where to read more |
|---|---|---|
A car backing out of a space | The driver's lookout, speed and chance to stop | Section 6 below. |
A pothole, exposed anchor or broken wheel stop | Who controlled the spot, whether it was unreasonably dangerous, and what they knew | Sections 7 to 10. |
Water, oil or ice | How long that specific condition was there | Sections 10 and 15. |
A fall near active paving work | The contractor's work and who controlled the route | Section 12. |
A city, county, school or state lot | Immunity, the Tort Claims Act and a six-month notice deadline | Sections 4 and 20. |
The examples in this guide are hypothetical. They are teaching tools, not accounts of any client, case or result.
Before you go further | Details |
|---|---|
Talk to a lawyer about your facts | Request a case review or call (214) 200-4878. Have the lot location, date, injury and any photos ready. |
Who handles these cases at the firm | Aaron Herbert is Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization. His State Bar of Texas profile shows a Texas license dated November 6, 2002 [S1]. |
The firm's parking lot practice page |
1. What exactly happened in the parking lot?
Start with the physical sequence, because "parking lot accident" can describe three very different cases.
Hypothetical event | First question | Likely theory |
|---|---|---|
A reversing SUV strikes a shopper walking to the store | What could the driver see, and when did the shopper enter the lane? | Driver negligence. |
A driver swerves around an unmarked excavation and hits another car | Who dug it, and who should have marked or closed it? | Contractor or premises claim, plus the other driver. |
A customer trips on a wheel-stop anchor with no car moving nearby | Was the anchor in the walking route, and who maintained it? | Premises claim. |
Separate the first cause from things the impact knocked loose. A broken wheel stop photographed afterward may have broken before the fall or during it.
Build the timeline from | Watch for |
|---|---|
Your account and witness accounts | Mark what you saw yourself versus what someone told you later. |
Receipts, parking-app records and emergency calls | Clocks on different devices often disagree, so note estimates instead of forcing an exact minute. |
Photos and recordings | A competing explanation stays open until the evidence rules it out. |
The final event statement | It should fit in a few sentences: place, person, movement or condition, contact or fall, injury. |
Picking a property-defect theory before looking at the driver can leave the strongest claim undeveloped. Picking only the driver theory can miss a condition that also contributed.
Who | What helps most now |
|---|---|
The injured person | An honest description, including "I didn't see that." |
Counsel | Keeping both driver and property theories open until the proof narrows them. |
2. Why should medical care come before photos?
A parking lot is still live traffic after an injury, so get out of danger and get care before anyone documents the scene.
Do | Don't |
|---|---|
Call for emergency help when the injury or the scene calls for it | Stand behind cars or in a drive lane to take a picture. |
Let a companion collect names and plates while you're treated | Try to measure a pothole while injured. |
Tell the clinician how it happened and which body parts were hit | Leave out a head strike, a blackout or new weakness. |
Mention earlier injuries to the same area | Hide prior history; it hurts both care and credibility. |
A prior injury doesn't automatically defeat a claim for a new injury or an aggravation. Concealing it can.
Keep | Why |
|---|---|
Discharge papers, referrals, prescriptions and restrictions | They show what care was recommended and when. |
A note of real barriers to follow-up (rides, scheduling, money) | A gap explained at the time is more credible than one explained after an insurer raises it. |
A simple folder of visit dates and questions for providers | It supports accurate recall without becoming a symptom script. |
Notes on good days as well as bad ones | The claim is about actual harm, not making every day sound equally severe. |
Counsel compares the mechanism with the chart. A billing code or an MRI finding may not show that this event caused the condition, so some questions need a qualified medical opinion that accounts for earlier symptoms and later events.
Medical question | Usually answered by |
|---|---|
Did the fall or impact cause this diagnosis? | A treating or retained physician who knows the full history. |
Is this a new injury or an aggravation? | Records from before and after the event, compared by a qualified doctor. |
3. Who should you report a parking lot injury to?
Report a crash to police and the other driver's insurer, and report a fall or property hazard to the manager or operator, keeping the reference number and the name of the person you told.
Event | Report to | Get |
|---|---|---|
Vehicle collision | Police as appropriate; exchange driver, vehicle, employer and insurance details | The incident or case number. |
Fall or property hazard | The store manager, property manager or lot operator | An incident reference and the recipient's name. |
Both (for example, a car hit you while you detoured around a hazard) | Both paths | Both references. |
Say what you saw, not what you assume. If you only noticed the water after you fell, the report should say that.
On the report form | Hypothetical example |
|---|---|
Something you saw | "Clear liquid near the cart corral by row F." |
Something a witness told you | "A man in a red cap said he told an employee about it earlier." |
Something to avoid signing without reading | A release or a broad medical authorization. |
A precise location | Row and aisle, nearest light pole, parking-ticket number or a map pin. |
A shopping center can have several addresses, shared parking and different management zones. A photo of the nearest storefront doesn't prove who controlled the aisle.
Record type | Who usually holds it |
|---|---|
The crash report | TxDOT keeps crash records [S4]. |
Scene photos, bodycam video and field notes | The investigating police agency. |
How the crash is coded | TxDOT's CR-100 instructions have a separate box for crashes that start and end in a parking lot or on private property, and TxDOT only accepts crashes involving a motor vehicle in transport [S5]. |
The store's incident report, handwritten and electronic versions | The business; a difference between versions is a lead to investigate, not proof of falsification. |
4. Is the lot privately owned or government owned?
"Public" can mean open to customers or owned by a government, and only the second one brings in immunity and the Texas Tort Claims Act.
Lot | Usual legal frame |
|---|---|
Privately owned shopping-center lot open to everyone | Private premises law; open access doesn't make it government property. |
City garage or city surface lot | The Tort Claims Act. Parking facilities are listed as a municipal governmental function in CPRC §101.0215(a)(25) [S19]. |
University, hospital district, transit or airport lot | Investigate the owner, the operator and any private contractor; mixed arrangements are common. |
Any lot where the pay-station sign names a company | That company may only process payments, not maintain the pavement or lights. |
If a government entity may be involved, move this to the top of the list on day one.
Tort Claims Act rule | What it says |
|---|---|
Notice deadline | Notice must reach the governmental unit within six months after the incident, describing the injury, the time and place, and the incident (CPRC §101.101(a)) [S19]. |
City charters | A city's charter or ordinance notice period is ratified and can be shorter (§101.101(b)). |
Actual notice | Written notice isn't required if the unit had actual notice of the injury (§101.101(c)), but an incident report alone shouldn't be assumed to prove it. |
Premise defect duty | For a premise defect, the government owes only the duty a private owner owes a licensee, unless the claimant paid for use of the premises (§101.022(a)). |
Special defects | That licensee limit doesn't apply to the duty to warn of special defects such as excavations or obstructions on highways, roads or streets (§101.022(b)). A pothole in a lot isn't a special defect just because someone was hurt or because it's on public property. |
Damages caps | State government and municipalities: $250,000 per person and $500,000 per occurrence for bodily injury, $100,000 for property. Other units of local government: $100,000, $300,000 and $100,000 (§101.023). These are statutory limits, not insurance limits. |
Immunity, the statutory waiver in §101.021, premise-defect classification, discretionary decisions and the caps are separate questions. An ordinary-looking file can lose its government claim while everyone waits on a property manager's reply.
Who | Task |
|---|---|
The client | Mention any agency name, campus or city sign at the first call. |
Counsel | Calendar the six-month date (and any charter date) before working on a routine demand. |
5. Who could be responsible, and how do you sort them out?
Make a responsibility matrix before naming anyone, because the best-known business isn't always the right defendant.
Possible party | Evidence of a connection | Question to answer |
|---|---|---|
Driver and employer | Video, damage, dispatch records | What movement caused the contact? |
Owner, tenant or parking operator | Deed, lease, common-area agreement | Who controlled this aisle or walkway? |
Property manager | Management contract, complaint log | Who received complaints and approved repairs? |
Paving, lighting or landscaping contractor | Work orders, invoices, photos | What work touched this spot? |
Security company | Post orders, incident logs | What was the guard assigned to do? |
Design professional | Plans and service agreements | What professional act is alleged? |
The matrix is an investigation list, not a list of people to sue. A tenant with no control over the lot may not belong in the case.
Ask | Why it matters |
|---|---|
Who could authorize a repair? | Control often follows authority, not title. |
Who received complaints? | It may show knowledge. |
Who placed the barriers? | It may identify the contractor or manager. |
Who could close the route? | It shows who could have prevented the injury. |
New names surface as records come in: the lease names a manager, the manager's file names a maintenance company, the work order names a subcontractor. Each new name raises deadline, pleading and service questions right away.
Two opposite errors | The matrix prevents |
|---|---|
Assuming the big store is the only defendant | Missing the manager or contractor who actually controlled the hazard. |
Assuming everyone connected to the parcel is liable | Suing parties with no supported connection to the event. |
6. How do you prove the driver was negligent?
Prove the driver's case on its own evidence: what the driver could see, where you were, and whether there was time to avoid you.
Driver conduct | Evidence |
|---|---|
Backing without looking | Rear-camera footage, witness views, impact point. |
Looking at a phone | Video, admissions, phone records where obtainable. |
Speed too fast for the lot | Damage, distance, video timing. |
Turning without checking the crosswalk | Vehicle positions, sightlines. |
Don't assume every car stored useful event-data-recorder information; the vehicle, the system, the trigger and retention all need checking. Avoid claims that a low-speed impact can't hurt anyone, or always causes serious harm.
Traffic law in a parking lot | What it means |
|---|---|
Transportation Code ch. 550 | It applies to a private access way or parking area a business provides for clients or patrons, not only to public highways (§550.001) [S29]. |
Other statutes | Some have geographic limits, so check each one. |
No ticket | It doesn't defeat a civil claim. |
A ticket | It doesn't prove every element, medical causation or anyone else's fault. |
For more on fault between drivers, see who is at fault in a parking lot accident. If you were a pedestrian, the firm's Dallas pedestrian accident lawyer page covers related issues.
If the driver was working | Investigate |
|---|---|
Delivery van, rideshare or company truck | Employment, scope of work, vehicle ownership, dispatch logs. |
A logo or an app screen | It's a lead, not proof of employment. |
Your own position (pedestrian, passenger, driver, getting in or out of a car) | It changes the issues and the insurance available. |
A property condition that also looks important | Keep a separate proof plan for the driver anyway. |
7. What duty does the property owner owe you?
A business owes a customer (an invitee) reasonable care about conditions it knew or should have known posed an unreasonable risk, but it owes a licensee much less.
Your status | What you must usually prove about the owner's knowledge |
|---|---|
Invitee (for example, a customer parking to shop) | The owner had actual or constructive knowledge of a condition posing an unreasonable risk, failed to use reasonable care to reduce or eliminate it, and that failure proximately caused your injury. |
Licensee (for example, someone on the property with permission but for their own purposes) | The owner actually knew of the dangerous condition, you didn't, and the owner failed to warn you or make it reasonably safe. Constructive knowledge isn't enough (State Dep't of Highways & Pub. Transp. v. Payne, 838 S.W.2d 235 (Tex. 1992)). |
Someone in a restricted work area | Status, access and instructions need their own analysis. |
Don't assume everyone in a lot has the same status. Your reason for being there, signs, instructions and any payment all matter.
Control question | Hypothetical answer |
|---|---|
Does control require owning the land? | No. Control can extend beyond title but must relate to the area or function involved [S10]. |
Is a manager who arranges landscaping responsible for moving cars? | Not automatically. |
Can an owner keep some duties after delegating others? | Yes; the contracts and actual conduct decide it. |
Can a warning satisfy the duty? | It can. An adequate warning may satisfy the duty without eliminating the condition [S9]. |
Austin v. Kroger Texas, 465 S.W.3d 193 (Tex. 2015), explains the general rule on known or open-and-obvious hazards and its limited exceptions, including necessary use [S9]. Austin involved an employee, so it's cited here as general premises law. A duty problem isn't always solved by assigning comparative fault.
Who | Practical question |
|---|---|
The client | What was this business legally required to do in these circumstances? |
Counsel | Identify the duty before investing in a breach theory. A better maintenance practice doesn't create liability if there was no duty or an exception applies. |

8. Was the pavement condition unreasonably dangerous?
A premises claim needs a specific condition, because "unsafe lot" is too vague to inspect or prove.
Name the condition | Photograph |
|---|---|
Depression or pothole | A close shot with a scale and a wide shot showing the walking route. |
Raised edge or broken wheel stop | Height, location and lighting. |
Exposed anchor bolt | Whether it sat in the path to the store entrance. |
Missing drain cover, slope or drainage path | The flow path and nearby features. |
Measurements need a method, a location and conditions. A ruler set at a different spot can create a misleading comparison.
United Supermarkets v. McIntire, No. 21-0208 (Tex. June 17, 2022) (per curiam) [S7] | What it means |
|---|---|
What the court held | The small parking-lot divot in that case wasn't unreasonably dangerous on that record; the Dallas court of appeals was reversed and summary judgment reinstated. |
What it didn't hold | It didn't decide whether a larger or differently placed condition could be unreasonably dangerous. |
The practical lesson | There's no rule that every minor irregularity is actionable, and no single measurement below which every condition is safe. |
An expert should explain why this feature mattered given its location, visibility and use. "It could cause injury" doesn't answer whether the risk was unreasonable, and any cited code must apply to the site, the work, the date and the use.
Who | Task |
|---|---|
The injured person | Describe the contact or slip you remember before anyone suggests a defect. |
Counsel | Check the mechanism against footwear, mobility aids, vehicle geometry, photos and witnesses. |
9. How do you prove the owner actually knew?
Actual knowledge comes from evidence that someone knew about this specific condition before the injury: a complaint, a staff observation, a service request, an inspection note or a repair attempt.
Knowledge chronology | Hypothetical entry |
|---|---|
Source and recipient | Tenant's assistant manager emailed the property manager. |
Date and content | October 3: "Bolt sticking up by the second light pole in row C." |
Follow-up | Work order opened October 10, approved October 17, completed October 24. |
Gap to examine | Three weeks between complaint and repair. |
A general note that the lot "needed maintenance" may not show knowledge of the feature that hurt you. Tie each report to the same condition and location.
Witness says | Follow-up |
|---|---|
"The hole had been reported." | Who reported it, when, and where is the record? |
"That drain always backs up." | Same walking route? Did the operator get the information? |
"It looked old." | What's the factual basis? |
An employee who learned of it after the fall | Don't treat that as advance knowledge. |
Keep exact wording instead of a stronger paraphrase, and plan who can authenticate each record. A dated maintenance reply or an earlier photo often proves more than "everyone knew the lot was dangerous."
Evidence | Strength |
|---|---|
A named person told about an identified problem before the injury | Strong. |
A general history of complaints elsewhere on the site | Weak unless tied to this spot. |
10. How long was the hazard there?
Constructive notice asks whether the condition existed long enough that reasonable care would have found it, and for a temporary hazard like a puddle you need evidence of how long that specific condition was there.
H-E-B, L.P. v. Peterson, No. 24-0310 (Tex. Apr. 10, 2026) [S8] | Detail |
|---|---|
Setting | A shopper slipped on a puddle after rain. |
Evidence offered | Earlier roof leaks elsewhere, a heightened rain-inspection routine, and no employee walking the aisle for about two hours. |
Holding | That evidence didn't show how long the puddle had existed, so summary judgment for H-E-B was reinstated. |
Lesson for a lot | General prior problems and inspection habits don't replace proof about the specific hazard's duration. |
A structural defect that sat for months is proved differently from a fluid spill that could form in seconds.
Clue | Caution |
|---|---|
Dark, dried edges on an oil stain | May suggest age, but needs an explanation. |
Footprints or cart tracks through liquid | Could have happened quickly. |
A large area of water | A recent spill can be large. |
Tire marks | Can appear in moments. |
Build a worksheet: each time inference, the evidence for it, and the competing account. If the proof equally fits a spill moments earlier, identify what would tell them apart. A missing record isn't proof the hazard sat for hours.
Who | Why it matters |
|---|---|
The injured person | It explains why earlier footage and witnesses matter even when the injury is obvious. |
Counsel | Test the weakest timing inference early, before intake, demand and filing decisions. |
11. Do the owner's maintenance policies set the legal standard?
No. Inspection schedules, work orders and cleaning logs can show timing, witnesses and contradictions, but an internal policy doesn't automatically create a higher legal duty.
Record | Ask |
|---|---|
The written policy | Which version was in force on the injury date? |
A checklist entry | Was it an inspection, a scheduled task, a completed repair or a later supervisor review? |
Electronic logs | Were entries automatic or batch-entered at the end of a shift? |
A missing form | It doesn't by itself prove every premises element. |
Compare the paper system with what people actually did. Receiving complaints and performing repairs are often different jobs.
Practice question | Hypothetical answer to test |
|---|---|
Who walked the lot, and which rows? | The night porter covered rows A to D only. |
What triggered escalation? | Any trip hazard over a set size, by the manager's account. |
Who could close a route or set out cones? | Only the property manager. |
How did tenant and customer complaints enter the system? | By email to a shared inbox. |
What did the contractor's scope cover? | Weekly sweeping, not drainage redesign; a recurring repair invoice identifies a problem without proving that repair was negligent. |
"The lot was inspected" should start questions, not end the case. The goal is to show what happened at this site, not to put the business's whole maintenance program on trial.
Who | Use |
|---|---|
The client | Ask what the inspection records actually show. |
Counsel | Use policy evidence to find the relevant observation or action and to test credibility. |
12. Can a paving or repair contractor be liable?
Yes, if it did negligent work, left an active work zone poorly protected, or controlled the condition that caused the injury, but its name on an invoice doesn't prove causation.
Preserve | Why |
|---|---|
Before-and-after photos | Shows what the work changed. |
Plans, work orders and change orders | Defines the actual task, location, date, crew and materials. |
Inspection notes and acceptance emails | Shows open defects at handover. |
Later work by others | Another party may have changed the condition after the contractor left. |
An exposed elevation change could come from unfinished work, a design instruction, later wear or something else. Each needs proof.
Case | Rule |
|---|---|
Strakos v. Gehring, 360 S.W.2d 787 (Tex. 1962) [S11] | A contractor isn't immune just because its work was completed and accepted by the owner. That doesn't make contractors strictly liable; duty, breach, causation and damages still need evidence, and later statutes or defenses may apply. |
United Scaffolding, Inc. v. Levine, 537 S.W.3d 463 (Tex. 2017) [S10] | A claim against a contractor over a condition it controlled sounded in premises liability, and a general-negligence jury question couldn't support the verdict. |
CPRC ch. 16 [S15] | Repose periods can bar claims against those who design or build improvements to real property (§§16.008, 16.009), separate from the two-year limit. |
CPRC ch. 150 [S20] | A claim arising from a licensed architect's or engineer's professional services generally needs a certificate-of-merit affidavit filed with the complaint (§150.002). |
Tell your lawyer about any work you saw: barriers, vehicles, workers, a temporary route. Those details identify the contractor and the stage of work. A construction-related injury doesn't automatically belong only against the owner or only against the contractor.
Hypothetical fact | What it suggests |
|---|---|
Cones placed past the trench, not before it | The warning may not have reached people entering the route. |
A crew left at 5 p.m. with the patch unfinished | Look at the contractor's control of the work area. |
13. Did the lot's design, striping or sightlines cause the crash?
A design claim has to name the specific conflict, because "poor design" isn't a duty or causation analysis.
Hypothetical conflict | Records to get |
|---|---|
A monument sign blocks the view of the exit lane | Site plan, as-built drawings, permits. |
A re-striping project routed shoppers through a backing area | Later modifications and the contractor's scope. |
Faded crosswalk paint | Maintenance history; fading is often a maintenance issue, not a design one. |
A delivery truck parked in the fire lane blocked the view | Delivery schedules and the store's practice. |
The crash happened on the public street next to the lot | HNMC, Inc. v. Chan, No. 22-0053 (Tex. Jan. 19, 2024): a hospital owed only a limited premises duty for the parts of the county right-of-way it controlled, and there was no evidence a condition it controlled caused the death [S12]. Owning nearby parking doesn't make a business responsible for every street crossing. |
An original layout claim may involve different parties and deadlines than a maintenance claim.
The expert should separate | Example |
|---|---|
An enforceable requirement | A code provision that applied to this site when it was built or altered. |
A professional standard | A widely accepted design practice. |
A recommended improvement | A better layout that wasn't required; it doesn't prove the actual layout breached a duty. |
Chapter 150 | If the claim targets a licensed design professional, the certificate-of-merit affidavit must be filed with the complaint; don't plan around the exceptions [S20]. |
Connect the design failure to the sequence. Explain how the proposed fix would have changed the crash or fall, with defensible assumptions about speed, visibility and movement.
Who | Task |
|---|---|
The injured person | Preserve the route and what blocked the view, instead of claiming the whole lot violated code. |
Counsel | Drop a design theory that can't explain the causal link, even if the lot could be better. |
14. Do warning signs or an obvious hazard end the claim?
Sometimes, but not automatically: an adequate warning can satisfy the owner's duty, and an open-and-obvious hazard can defeat it, subject to narrow exceptions such as necessary use [S9].
Warning fact | What it may mean |
|---|---|
A barricade placed beyond the hazard | It may not warn someone entering the route. |
A cone photographed after the fall | It may not have been there before. |
Small lettering at night | Visibility and wording matter. |
A sign about a different condition | It may not relate to the hazard at all. |
Disclose what you knew. A person who saw the hole and walked on presents different issues from someone who couldn't see it, and a client should never deny seeing something a video shows.
Necessary-use questions | Hypothetical |
|---|---|
Was there another reasonable route? | A second exit was 40 feet away. |
Is a shortcut the same as a necessary route? | Usually not. |
Did a mobility device limit the choices? | A wheelchair user's only ramp was blocked; document the difference. |
Should the owner have expected harm despite awareness? | Look at instructions, barriers and how the route was used. |
A duty defense can stop the claim entirely, so it isn't just a percentage adjustment. Finish the legal analysis before assuming a jury will sort out visibility through fault allocation.
Who | Task |
|---|---|
The client | Draw the route and the alternatives you considered. |
Counsel | Test that account against site evidence and testimony. |
15. Was it rain, a drainage defect or a spill?
Find out which, because ordinary rain, an unnatural discharge, a leaking system, a recent spill and a defect that pools water are treated differently.
Possible source | Records to preserve |
|---|---|
Rain | Weather data for the hour of the fall. |
Irrigation overspray | Sprinkler schedules and service tickets. |
A drainage defect that concentrates water | Photos of the flow path, drainage complaints on this route. |
A vehicle's fluid leak | Video of nearby cars; stain photos. |
Cleaning residue | Cleaning logs and vendor records. |
A puddle after a storm doesn't prove a defective drainage system. A drainage complaint elsewhere on the site may not matter unless it connects to this route.
Testing | Caution |
|---|---|
Slip-resistance testing | Results depend on surface, contamination, footwear and method. |
A dry test long after cleanup | May not describe the surface that day. |
A wet demonstration | Must never be presented as footage from the incident. |
Natural conditions like ice or mud | Need their own analysis; ice, mud, water and oil aren't one legal category. |
Ask whether human activity changed the condition and whether there's evidence the responsible party knew. A continuing leak management knew about and a car's fresh oil drip are different cases, with different defendants, notice proof and experts.
Who | Task |
|---|---|
The client | Describe look, smell, texture, source and location only if you observed them. |
Counsel | Get the records that tell competing mechanisms apart. |
16. How do lighting and security claims differ?
Poor lighting can hide a pavement hazard or a pedestrian from a driver, while a security claim is about a crime, and a broken light doesn't prove a different precaution would have stopped an assault.
Visibility claim | Investigate |
|---|---|
Lamp operation and controls | Outage logs and repair tickets. |
Shadows and glare | A night inspection under similar conditions. |
Photos | Automatic exposure can make a scene look brighter than people saw it; keep camera settings. |
The person's approach | Where they walked and what they could see. |
For an assault, the questions are the developing incident, earlier crimes, knowledge, possible precautions and causation.
UDR Texas Properties, L.P. v. Petrie, 517 S.W.3d 98 (Tex. 2017) [S13] | Detail |
|---|---|
Facts | An assault in an apartment complex parking lot. |
Rule | Foreseeability and whether the risk was unreasonable are separate duty questions. |
Lesson | A neighborhood crime count doesn't prove every element. |
Security contract | Get the scope and what guards actually did; a sudden attack raises different causation questions than a long disturbance several people watched. |
Define the precaution and how it would have prevented the harm. An expert who only says "more security would have helped" doesn't answer duty or preventability. See the firm's Dallas negligent security lawyer page for more.
Who | Task |
|---|---|
The client | Preserve police information, messages, witness details and recordings; raise any ongoing safety concern through the right channel. |
Counsel | Tie the alleged precaution to the actual facts, including limits and other explanations. |
17. Do accessible parking rules apply to your fall?
They may, but only if the federal or Texas accessibility standards actually apply to that feature, which depends on scoping, construction or alteration history and the facility [S27, S28].
Feature | Technical issue |
|---|---|
Accessible spaces and access aisles | ADA section 502.4: aisles at the same level as the spaces; slopes not steeper than 1:48, about 2.08 percent [S27]. |
Curb ramps and routes | Separate requirements; check scoping first. |
Vehicle overhangs | Can block a route and force a detour into traffic. |
Any other lot surface | The 1:48 limit isn't a maximum slope for every surface in every lot. |
A gap a walker steps over can stop a wheelchair. Document the person's route and mobility aid; age or disability alone doesn't prove negligence.
Access claim versus injury claim | Difference |
|---|---|
Civil-rights access claim | Its own standing rules, elements and remedies. |
Negligence claim for injury | Duty, breach, causation and damages; a violation doesn't automatically resolve it. |
Advisory text in a standard | Not the same as a mandatory provision. |
An inapplicable code citation | Can undermine an expert report. |
Photograph the full route, the access aisle, the entrance and the obstruction. Counsel should get qualified measurements, plans and alteration records.
Who | Task |
|---|---|
The client | Photograph where you parked and every step to the door. |
Counsel | Confirm the standard applied to this feature on this date before relying on it. |
18. How do you preserve surveillance video and dashcam files?
Send targeted preservation requests quickly to everyone who may control footage, naming the site, date, location, event and a time window that covers the period before the fall or crash.
Possible custodian | What they may hold |
|---|---|
The store or tenant | Entrance and parking-lot cameras. |
Property manager or parking operator | Pole cameras, gate logs, pay-station records. |
Neighboring businesses | Cameras that catch part of the lot. |
Security contractor | Patrol logs and body cameras. |
Drivers and vehicle owners | Dashcam and rear-camera files. |
There's no universal retention period for Texas parking facilities. Find out who can stop overwriting, export files and explain the system. One letter rarely reaches everyone.
Handling rule | Why |
|---|---|
Get native files and the player software | A phone video of a monitor loses resolution, frames and image area; it's a lead, not the best evidence. |
Work from copies; keep metadata | Protects authenticity. |
Record who supplied each file | Supports authentication later. |
Note clock differences | A payment record anchors time but doesn't prove the fall happened at that second; a gate log shows a car, not the driver. |
Keep your own photos, messages and posts, including unfavorable ones. Deleting or altering evidence damages a claim.
Step | Track separately |
|---|---|
Preservation | Saved from deletion. |
Production | Actually received. |
Authentication | A witness who can explain the file. |
Review | Someone has watched it and noted what it shows. |
19. What if the video or other evidence is gone?
Missing evidence can matter, but it doesn't prove negligence, and Brookshire Brothers, Ltd. v. Aldridge, 438 S.W.3d 9 (Tex. 2014), sets the Texas framework [S14].
Brookshire Brothers rule | Detail |
|---|---|
Who decides | The trial judge decides whether there was a duty to preserve and a breach, and picks the remedy. |
Remedy | It must be proportionate to the harm. |
Spoliation instruction | Reserved for intentional spoliation, or negligent loss that left the other side without a meaningful ability to present its claim or defense. |
Facts | The store kept about eight minutes of video and the rest was overwritten; the instruction given was an abuse of discretion. |
Build the chronology before asking for relief: when a claim became foreseeable, why the evidence mattered, who controlled it, what steps were available, and how it was lost.
Problem | It may really be |
|---|---|
"Destroyed" | Delayed production. |
"Missing" | An unreadable format or incomplete export. |
"Refused" | A scope objection that can be narrowed. |
"Overwritten" | Confirm the real settings; systems don't all overwrite on the same cycle. |
Explain prejudice specifically: what the surviving footage doesn't show and whether witnesses or records fill the gap. Don't claim to know the missing material favored your client.
The claimant's own duty | Keep |
|---|---|
Physical items | Shoes, mobility aids, damaged property. |
Digital items | Original photos and messages; a party seeking sanctions is more credible after caring for its own evidence. |
20. What deadlines apply to a Texas parking lot claim?
Texas generally gives two years to file a personal-injury lawsuit (CPRC §16.003), and a government claim can require written notice within six months or less [S15, S19].
Deadline | Rule |
|---|---|
General limitations | Two years, subject to accrual, disability and other exceptions [S15]. |
Government notice | Six months under §101.101(a); a city charter can set a shorter valid period; notice must go to the right entity by a proper method [S19]. |
Repose for design and construction | Separate from limitations (§§16.008, 16.009) [S15]. |
Certificate of merit | Filed with the first complaint against a covered design professional [S20]. |
Chapter 95 | Applies to certain claims by contractors' workers; don't apply it to a customer's injury by default [S21]. |
A demand letter, an incident report or an open insurance claim doesn't normally extend the filing deadline, and treatment doesn't have to end before a protective lawsuit is filed. See the firm's guide to the two-year filing deadline.
Deadline memo item | Hypothetical entry |
|---|---|
Event date | March 14. |
Government involvement | City garage; notice date September 14 at the latest, and check the charter for a shorter period. |
Parties and service plan | Driver served first; property manager identity pending. |
New entity found later | Assess the consequences that week, not at the next routine review. |
Police presence or an employee knowing | Not assumed to satisfy government notice. |
Tell your lawyer about prior lawyers, offers and any paper mentioning dates. After filing, service has to be tracked and failed attempts fixed.
Who | Task |
|---|---|
The client | Bring every letter, offer and court paper. |
Counsel | Keep independent calendar controls and internal filing targets. |
21. Which insurance policies might pay?
Several may: auto liability, commercial auto, general liability, umbrella or excess, professional liability and your own coverage, but finding a policy doesn't prove fault and proving fault doesn't guarantee coverage.
Policy | Notes |
|---|---|
Texas auto minimum | $30,000 per person, $60,000 per accident and $25,000 property damage, called 30/60/25 [S25]. It's a floor, not a typical settlement or a cap on damages. |
Driver's actual policy | Check the named insured, permissive use and any employer coverage. |
Commercial general liability | Get the policy, endorsements, insureds, dates, retentions and excess layers [S26]. |
Umbrella or excess | TDI explains excess sits above CGL limits and umbrella sits above auto and CGL [S26]. |
Certificate of insurance | Not a substitute for the policy terms. |
Additional-insured and indemnity terms | May shift who pays between businesses. |
Exclusions and conditions matter when vehicles, professional services, completed work or employee injuries are involved. A claim number doesn't mean a loss is covered.
Ask your lawyer to separate | Why |
|---|---|
Claimed harm | What you lost. |
Legally supportable damages | What the law allows. |
Available insurance | What policies may pay. |
Likely collectible recovery | What can actually be collected; never assume a "standard million-dollar parking lot policy." See the firm's guide to policy limits. |
22. What if the driver had no insurance or drove off?
Your own policies may help: uninsured or underinsured motorist, personal injury protection, medical payments or health insurance, depending on who you were and what the policy says [S25].
Coverage | What it usually does |
|---|---|
UM/UIM | Pays when the at-fault driver has no or too little insurance, under the policy's terms. |
PIP | Pays certain medical and wage losses regardless of fault, if purchased. |
Collision | Pays for vehicle damage, not bodily injury. |
Health insurance | Pays treatment but may seek reimbursement later. |
TDI's guide describes UM/UIM, PIP and the written-rejection rules for offered coverage. Read the actual policy and endorsements, not the renewal summary; a pedestrian and a vehicle occupant can have different coverage.
Step | Why |
|---|---|
Give timely notice to your insurer | Policies have notice conditions. |
Preserve evidence identifying the unknown car | Plates, video, paint transfer. |
Get advice before signing any release | Consent, settlement, exhaustion, subrogation and offsets can affect other claims. |
Bring declarations pages and rejection forms | You don't need every page before asking for advice; list household and employer vehicles. |
23. How do you prove the injury and the medical bills?
Medical records must explain the injury and its link to the event, and a bill proves a charge was made, not that the parking lot event caused every service.
Expense exhibit column | Hypothetical entry |
|---|---|
Provider and date | Orthopedic clinic, April 2. |
Service | Wrist X-ray and splint. |
Charged, paid and adjusted | $1,140 charged; $410 paid by insurer; balance adjusted. |
Still owed | $60 copay. |
Texas limits recovery of medical expenses to amounts actually paid or incurred, so the raw total of original charges may not be the recoverable figure (CPRC §41.0105) [S17].
Rule | Meaning |
|---|---|
CPRC §18.001 [S18] | An affidavit procedure about whether charges were reasonable and services necessary. It isn't evidence of causation. |
Deadlines | Come from the statute and the court's orders; calendar them and any response to a counteraffidavit. |
Earlier conditions, unrelated falls, later crashes | Disclose and analyze them; an aggravation claim needs an accurate baseline. |
Unfavorable history | Leaving it out of a summary doesn't remove it from the case. |
Keep explanations of benefits, receipts and collection notices, and tell your lawyer when a billing company changes. Reconcile the expense exhibit before negotiation and again before trial.
Who | Task |
|---|---|
The client | Forward every new bill or balance notice. |
Counsel | Remove duplicates and unrelated care before the number goes in a demand. |
24. How are lost wages and future care proved?
Past lost wages need proof of time missed, pay and the medical reason you couldn't work, while future earning capacity and future care need their own support.
Loss | Evidence |
|---|---|
Past wages | Payroll, attendance records, work restrictions. |
Self-employed income | Records separating revenue, expenses, owner pay and unrelated business changes. |
Future earning capacity | Restrictions, skills, work history, other available jobs; a vocational expert or economist when the facts justify the cost. |
Future care | Medical recommendations and a defensible prognosis; a life-care planner organizes services but can't give medical opinions beyond that role. |
Distinguish care that might be considered from care reasonably supported as a future need.
Avoid | Example |
|---|---|
Double counting | Paying for a home aide and also claiming the same chores as a separate household loss. |
Hidden assumptions | Projections must show the time horizon, rates and inputs. |
Overstatement | Saying you can't do anything when you can do some tasks with limits. |
A dramatic projection on weak facts | A well-supported modest figure often persuades more. |
25. How do you show pain and lasting harm?
Pain, mental anguish, physical impairment and disfigurement are separate categories, and each needs concrete evidence instead of one undifferentiated number.
Hypothetical change | Who can describe it |
|---|---|
Stopped driving at night after a head injury | Spouse. |
Needed help bathing for six weeks | Adult daughter. |
Missed a child's season of games | Coach or another parent. |
Changed how a warehouse job is done | Supervisor. |
Witnesses should describe what they saw in their own words, not repeat phrases supplied by a lawyer.
Evidence | Tip |
|---|---|
Photos of bruising, casts or scars | Keep originals and dates. |
A recovery journal | Record improvements as well as setbacks. |
Attending an event while hurt | Explain how long you stayed and what help you needed; don't deny you went. |
A "multiplier" of medical bills | No reliable universal multiplier values a Texas parking lot injury from bills alone. |
Two people with similar bills can have very different lasting effects, and different liability proof changes the risk even for similar injuries. The amount requested should connect to the record and current damages law, not to unrelated verdicts or a company's size. The firm's claim value guide covers valuation in more depth.
Who | Question |
|---|---|
The client | What evidence supports each category, and what's still uncertain? |
Counsel | Is an opening demand being mistaken for a likely trial result? |
26. How does shared fault change the recovery?
Under Chapter 33, if you're found more than 50 percent responsible you recover nothing, and at 50 percent or less your damages are reduced by your percentage [S16].
Hypothetical teaching figures | Result |
|---|---|
Supported damages | $300,000. |
Your share at 20 percent | Reduced to $240,000 before other legal adjustments. |
Your share at 51 percent | Barred. |
What these numbers are | Teaching figures, not case estimates. |
Allocation can include defendants, settling persons and properly designated responsible third parties.
Who pays what | Rule |
|---|---|
A defendant found more than 50 percent responsible | May be jointly and severally liable under the statute [S16]. |
Other defendants | Generally liable only for their own share unless an exception applies. |
Settlement credits and contribution | Need careful treatment, as do indivisible versus separate injuries. |
More policies | Don't multiply the injury's value; the same loss can't be paid twice. |
Before accepting a partial settlement, review the release language, credits and coverage effects. One participant's payment may not resolve claims against the others.
Who | Question |
|---|---|
The client | How does settling with one party change the rest of the case and my net recovery? |
Counsel | Model the verdict outcomes with disclosed assumptions; the number of defendants doesn't predict the size of the recovery. |
27. What goes into a strong demand?
A demand should explain the event, the parties, the legal theories, the condition or conduct, knowledge where required, the medical connection, the losses and the requested resolution, with an exhibit index a reviewer can follow.
Weakness | Address it this way |
|---|---|
A visible warning | Explain the route and facts without denying the video. |
Care started late | Give the supported chronology. |
A prior condition | Show what changed, with evidence. |
A ticket proves a complaint but not the defect's role | Keep documented facts, inferences and open questions labeled separately. |
A demand that dodges the issue most likely to decide the case loses its value.
Multi-party issue | Check |
|---|---|
Global or partial? | Which claims and parties would be released. |
Other coverage | Whether a settlement affects another policy. |
Time-limited demands | Governing law, the right recipients, the terms and a real chance to evaluate; a deadline doesn't automatically create extra-contractual exposure. |
A key assertion without a source | Get the source, qualify the statement or revise the theory. |
28. What should the lawsuit petition include?
The petition names the right defendants, jurisdiction, venue, the occurrence, the supported claims and the relief, without lumping driver, premises, professional and government claims into one allegation.
Pleading check | Hypothetical problem |
|---|---|
Entity names | The sign says "Oak Plaza," but the operator is a separate LLC. |
Owner versus manager | Two different companies at two addresses. |
Successor or similar name | Don't substitute an affiliate without evidence. |
Service | Track citation, attempts and returns. |
Venue follows the facts. A Dallas law firm doesn't mean every Texas parking lot case belongs in Dallas, and government cases or federal removal add rules and a separate calendar.
Theory | Pleading requirement |
|---|---|
Design professional | Chapter 150 certificate of merit with the first complaint [S20]. |
Government defendant | A supported waiver and jurisdictional facts. |
Alternative theories | Allowed while evidence develops, but grounded in facts and updated as discovery narrows them. |
Filing in general | Protects rights and opens formal discovery; it doesn't mean the case will be tried. |
29. How should discovery be organized?
Start with an element-and-evidence chart that names the witness, record, recording, item or expert needed for each disputed point, and request first what's most likely to change the assessment.
Theory | Discovery priorities |
|---|---|
Driver | Movement, visibility, employment, vehicle data. |
Premises | Control, condition, notice, warnings. |
Contractor | Scope, performance, completion, later changes. |
Government | Focused jurisdictional discovery. |
Use document production to pick depositions, and depositions to find missing records. If a witness mentions an unproduced drainage complaint, follow it.
Rule | What it covers |
|---|---|
Texas Rules of Civil Procedure [S22] | Scope, proportionality, privilege, disclosures, nonparty discovery and supplementation. |
Rules 192.3(f) and 194.2 | Insurance and indemnity agreements. |
Admissibility | Discovered material isn't automatically admissible at trial. |
Proportionality | A catastrophic case can justify broad work; a smaller claim needs a narrower plan. |
30. How are witnesses and company representatives prepared?
A frontline employee speaks from personal knowledge, while a company representative testifies on designated topics from the organization's preparation, so match each issue to the right witness.
Witness | Cover |
|---|---|
Night porter or maintenance worker | Role, shift, area, inspection method, timing and how the time is remembered. |
Company representative | Common-area control, complaint systems, maintenance, contractor selection where at issue, video exports, policy records. |
The claimant | The event, prior conditions, treatment, limits and work; preparation isn't memorization. |
A truthful "I don't remember" beats a guess that conflicts with the record.
Claimant tip | Why |
|---|---|
Listen and answer only the question | Deposition testimony is evidence. |
Ask for clarification | A confused answer can be used later. |
Discuss photos and social media in advance | Ordinary activities can then be explained in context. |
Separate personal knowledge from assumptions | The record has to be reliable. |
31. When do you need an expert?
Hire an expert when a material question needs specialized knowledge, not to build an impressive roster.
Discipline | Typical inputs |
|---|---|
Lighting | Night measurements and fixture history. |
Accident reconstruction | Vehicle positions, dimensions, recordings, movement assumptions. |
Pavement engineering | Surface measurements, construction records, condition history. |
Medicine, vocational, economics, life-care planning | Records, restrictions and supported assumptions. |
Plan inspections lawfully, document conditions and methods, and give notice before destructive testing.
Report review | Look for |
|---|---|
Assumptions | Facts nobody observed or recorded. |
Scope | Opinions outside the expert's field. |
Alternatives | Competing explanations not considered. |
Standards | Whether the cited standard applied on that date; Rule 702 needs more than a credential, and disclosure deadlines apply [S24]. |
32. How do you prepare for summary judgment?
Develop the evidence from day one around the issues most often challenged: duty, control, unreasonable risk, notice, causation, immunity, professional-claim requirements and limitations.
Response file | Contents |
|---|---|
Exhibits | Authenticated documents and recordings. |
Testimony | Deposition cites and declarations based on personal knowledge. |
Connections | A note linking each item to the legal point it proves. |
A big production in a folder | Not the same as evidence ready to file. |
For motions filed on or after March 1, 2026, the amended Rule 166a generally requires a response within 21 days after the motion is filed, unless the court grants leave or the parties agree [S22, S23]. Check the court's orders and calculate every deadline rather than relying on the old hearing-based shorthand.
If evidence is still missing | Do |
|---|---|
Ask for relief | Say exactly what's missing, why it matters and what you did to get it. |
Independent grounds | Answer every ground; one unanswered ground can support judgment. |
Objections and rulings | Preserve them for any later review. |
For the client | A motion tests legal sufficiency; it isn't a finding that you made anything up. |
33. How should mediation be approached?
Go to mediation when the key evidence and uncertainties can be explained, with a short liability analysis, a current damages summary, a coverage chart and a list of open issues.
Net-recovery worksheet (hypothetical) | Line item |
|---|---|
Gross settlement | The amount offered. |
Attorney's fee | Calculated under your written fee agreement. |
Case expenses | Filing fees, records, experts and similar costs. |
Medical balances, liens and reimbursement claims | Health plan, hospital or other payment obligations. |
Remainder | What you would actually receive; which figures are confirmed and which are still estimates should be marked. |
Different terms, calculation order, open balances or reimbursement outcomes change the remainder. Ask your lawyer to walk through it before you decide.
Decision point | What to understand |
|---|---|
Partial settlement | Release scope, credits, remaining claims and coverage effects. |
Global settlement | Who is released and what obligations survive. |
Trial risk | The strongest defense, added cost, delay and collection uncertainty, explained without pressure. |
Who decides | Settlement authority belongs to the client under the professional rules. |
34. How is a case prepared for trial?
Draft the jury charge early so it exposes missing proof, because a premises theory needs different findings than a driver-negligence theory.
Issue | Who proves it |
|---|---|
Control | Property manager or lease witness. |
Condition or movement | Eyewitness and video. |
Advance knowledge | Complaint records and employees. |
Causation and loss | Qualified medical and economic witnesses. |
Label reconstructions, animations, diagrams and later photos accurately. A visual explains a theory; it doesn't prove its own assumptions.
Rule | Lesson |
|---|---|
Levine [S10] | General-negligence findings can't support recovery when premises findings are required. |
Charge and preservation rules [S22] | Requests, objections and rulings must be made correctly. |
Opening and closing | Forecast admissible evidence, then connect it to the questions asked. |
Emotion | Anger at a big owner or sympathy for the injured person can't replace required findings. |
35. What happens in jury selection?
Jury selection looks for fixed bias and whether jurors can follow the court's instructions, such as a belief that every pedestrian should watch the ground or every backing driver is at fault.
Good practice | Avoid |
|---|---|
Open questions that invite explanation | Scripted follow-ups before listening. |
Separating experience from a fixed rule | Striking a juror just for managing property or having fallen. |
Asking whether jurors can assess several actors separately | Commitment questions tied to disputed facts. |
Asking about willingness to consider legal damage categories | Mentioning insurance or who will pay. |
The goal is a fair panel, not advance agreement with your theory. Jury selection doesn't guarantee sympathy.
Who | Expectation |
|---|---|
The client | Jurors will hear facts that favor the defense too. |
Counsel | Connect questions to real issues without arguing the case early. |
36. Is a verdict the same as money collected?
No. The court enters judgment after post-verdict issues, and motions, appeals, settlement, coverage disputes and collection can change the timing and the final amount.
Stage | Watch |
|---|---|
Verdict | Check it against the charge for inconsistencies and omitted issues. |
Post-trial | Preserved objections and deadlines. |
Appeal | A realistic assessment, not a promise. |
Collection | The defendant, insurance, assets, statutory limits and procedures. |
A large verdict in an unrelated parking lot case says nothing about this one.
When results are discussed publicly | Rule |
|---|---|
Settlements, verdicts, judgments and amounts collected | Keep them distinct. |
Results by other lawyers | Never present them as Aaron Herbert's history [S30]. |
The credential | Can be stated without inventing a parking lot outcome [S1]. |
For people choosing a lawyer | Ask what an advertised figure means and what limits its relevance. |
37. What do parking lot statistics actually show?
Public sources don't give a count of every Texas parking lot, an annual census of injuries in them, or an average Texas parking lot settlement, and that gap doesn't mean such injuries or settlements are rare.
Source | What it shows and doesn't |
|---|---|
National Safety Council [S2] | Tens of thousands of parking lot and garage crashes a year nationally. In an NSC poll, 66 percent of drivers said they'd make calls and 56 percent said they'd text while driving through lots. Those are self-reported national intentions, not Texas crash causes. |
NHTSA non-traffic data [S3] | Includes events outside parking lots, so its totals aren't parking lot totals. |
TxDOT crash reporting [S4, S5] | Separates crashes that stay inside a lot from those starting on a roadway; roadway totals aren't a lot-injury census. |
Census NAICS 812930 [S6] | Covers businesses mainly providing parking or valet service, not every physical lot. |
Combining these into a precise Texas injury rate would need data and assumptions nobody has established.
Figure | What it isn't |
|---|---|
Auto minimum 30/60/25 | A general liability limit [S25]. |
A contract's required coverage | Proof the coverage was bought or applies. |
Government caps | An insurer's declarations; they're statutory limits with conditions [S19]. |
The numbers that matter most | Your bills, lost work, condition history, actual coverage and proposed net recovery. |
38. Hypothetical: a backing van, a paving detour and a fracture
A customer walks from an accessible space toward the store, follows a temporary detour around paving work, and a reversing van breaks her ankle.
Fact | Question it raises |
|---|---|
Video shows the driver glancing at a phone while backing | Supports the driver claim. |
The detour sends pedestrians behind parked cars and blocks the usual route | Control, duty and causation for the contractor and manager. |
An accessible alternative existed or didn't | Accessibility and route analysis. |
Records | Work orders, barrier plans, management emails and the actual layout. |
Neither fact excuses investigating what each party did.
Change the facts | Effect |
|---|---|
The contractor worked on the opposite side of the lot, and she chose her own route | The contractor theory weakens though the injury is the same. |
The manager ordered the same detour after a complaint about van traffic there | The premises claim may strengthen materially. |
The tenant had no control over the common area and no role in the detour | Naming it just because she shopped there may be unjustified. |
The result | Allocation and coverage follow the proof, not the number of possible defendants. |
39. Which evidence decides the next step?
Use an evidence audit to show which issue currently limits the evaluation and what would resolve it.
Issue | Useful evidence | Decision it informs |
|---|---|---|
Event mechanism | Original video, witness accounts, scene records | Which theories fit. |
Parties and control | Deeds, leases, management and work agreements | Who had authority or conduct. |
Condition and risk | Photos, measurements, applicable standards | Whether the feature supports a claim. |
Advance knowledge | Complaints, inspections, messages, earlier footage | What was known before the injury. |
Causation | Movement analysis, clinical opinions, alternatives | Whether each failure contributed. |
Loss | Reconciled bills, wage records, prognosis | Supported damages. |
Insurance | Policies, endorsements, coverage letters | Sources of payment. |
Government issues | Ownership, notice records, waiver analysis | Urgent action and jurisdiction. |
Procedure | Deadline memo, service, orders | What must happen next. |
Assign a person and a next action to every open item, and mark it requested, received, reviewed or disputed.
Review the audit before | Why |
|---|---|
The demand | To avoid unsupported assertions. |
Expert decisions | To define the questions. |
Mediation and dispositive responses | To know the gaps. |
Trial | Disproved assumptions should be gone by then. |
40. Questions people ask about parking lot claims
Question | Short answer |
|---|---|
Can both a driver and a property owner be responsible? | Yes, when separate supported failures contribute. The property claim still needs its own duty and causation proof; a crash in a lot doesn't prove owner negligence. |
Can I sue an owner, a business and a contractor in one case? | Potentially, if each has a factual basis and joinder and jurisdiction rules are met. Several defendants don't mean repeated payment for the same loss. |
Does a lease automatically protect the store or owner? | No. The lease is important, but control, retained duties and actual conduct matter too, and contract allocation between businesses is a separate issue from your rights. |
What if the lot is free to use? | Free parking doesn't end a private premises claim. On a government lot, paying for use can change the Tort Claims Act duty (§101.022(a)). |
What if the driver left and the pavement was also defective? | Preserve anything identifying the car, check your own coverage, and investigate the defect separately. |
Is there a standard settlement for a fracture in a parking lot? | No. Liability, medical connection, lasting effects, expenses, defenses, coverage and collection all matter. |
How long do I have? | Generally two years to sue, but government notice can be due within six months or less. Have the dates checked now. |
41. Request a case review
Start with the exact location, date, what happened, your injuries, your treatment and the evidence you've kept, and tell the firm about any government involvement, prior lawyers, court papers or claim letters.
Next step | How |
|---|---|
Online | Request a case review with The Law Firm of Aaron A. Herbert, P.C. Use the secure form for basic facts and don't post medical records publicly. |
Phone | Call (214) 200-4878. |
Questions to ask | How drivers, owners, operators and contractors would be investigated; who will communicate with you; how fees and expenses work under a written agreement. |
Credential | Aaron Herbert is Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization [S1]. |
Related practice pages | Dallas premises liability lawyer and Texas parking lot injury lawyer. |
Related guides in this hub
Guide | Status |
|---|---|
Hub. | |
What to do in the first 72 hours after a Texas parking lot injury | Cluster. |
Preserving video and physical evidence after a Texas parking lot injury | Cluster. |
Who can be liable for a Texas parking lot injury | Coming soon. |
Injuries in government-owned Texas parking lots | Coming soon. |
Insurance and policy limits for Texas parking lot injury claims | Coming soon. |
Filing a Texas parking lot injury lawsuit and preparing for trial | Coming soon. |
Sources
Ref | Source |
|---|---|
S1 | State Bar of Texas, Aaron Alan Herbert, Bar No. 24036761. |
S2 | National Safety Council, Parking Lot Safety (viewed October 31, 2026). |
S3 | NHTSA, Non-Traffic Surveillance. |
S4 | TxDOT, Crash Reports and Records. |
S5 | TxDOT, 2025 Instructions to Police for Reporting Crashes (CR-100, version 29). |
S6 | U.S. Census Bureau, NAICS 812930 Parking Lots and Garages. |
S7 | United Supermarkets, LLC v. McIntire, No. 21-0208 (Tex. June 17, 2022) (per curiam). |
S8 | H-E-B, L.P. v. Peterson, No. 24-0310 (Tex. Apr. 10, 2026). |
S9 | Austin v. Kroger Texas, L.P., 465 S.W.3d 193 (Tex. 2015). |
S10 | United Scaffolding, Inc. v. Levine, 537 S.W.3d 463 (Tex. 2017). |
S11 | Strakos v. Gehring, 360 S.W.2d 787 (Tex. 1962). |
S12 | HNMC, Inc. v. Chan, No. 22-0053 (Tex. Jan. 19, 2024). |
S13 | UDR Texas Properties, L.P. v. Petrie, 517 S.W.3d 98 (Tex. 2017). |
S14 | Brookshire Brothers, Ltd. v. Aldridge, 438 S.W.3d 9 (Tex. 2014). |
S15 | Texas Civil Practice and Remedies Code ch. 16. |
S16 | Texas Civil Practice and Remedies Code ch. 33. |
S17 | Texas Civil Practice and Remedies Code §41.0105. |
S18 | Texas Civil Practice and Remedies Code §18.001. |
S19 | Texas Civil Practice and Remedies Code ch. 101 (Texas Tort Claims Act). |
S20 | Texas Civil Practice and Remedies Code ch. 150. |
S21 | Texas Civil Practice and Remedies Code ch. 95. |
S22 | Texas Rules of Civil Procedure (as amended October 1, 2026). |
S23 | Supreme Court of Texas, Misc. Docket No. 26-9012 (Rule 166a amendments). |
S24 | Texas Rules of Evidence (as amended July 2, 2026). |
S25 | Texas Department of Insurance, Auto Insurance Guide. |
S26 | Texas Department of Insurance, Commercial General Liability Insurance. |
S27 | U.S. Access Board, ADA Standards chapter 5. |
S28 | Texas Department of Licensing and Regulation, 2012 Texas Accessibility Standards. |
S29 | Texas Transportation Code ch. 550. |
S30 | Texas Disciplinary Rules of Professional Conduct. |
Added | State Department of Highways & Public Transportation v. Payne, 838 S.W.2d 235 (Tex. 1992). |
ABOUT THE ATTORNEY
Aaron A. Herbert
Founding Attorney
Board Certified in Personal Injury Trial Law
Aaron founded The Law Firm of Aaron A. Herbert in 2010 to focus on developing each client's case and seeking its maximum value. For over a decade, he has represented people seriously injured in major accidents and industrial catastrophes, pursuing trial verdicts and settlements while working to reduce the stress of litigation.
Education
- Texas A&M University · B.S., Criminal Justice, 1999
- University of Oklahoma College of Law · J.D., 2002; graduated in the top of his class
Trial experience & approach
Aaron earned numerous jury verdicts at boutique personal injury litigation firms. According to his biography, he spent a year as the top-earning litigation attorney at a firm that frequently appeared in verdict searches as having one of the highest numbers of trial wins in Texas. At another Dallas personal injury firm, he moved from managing pre-litigation attorney to managing litigation attorney over seven years as the firm grew into one of Dallas's largest personal injury firms.
His biography describes a reputation as one of America's most aggressive trial lawyers, with noteworthy recoveries from judges and juries and substantial pretrial settlements. Most of those settlements included confidentiality agreements requested by the defense. Aaron has said the recoveries were justified by the injuries and losses involved, which no amount of money could make someone choose to experience.
His approach combines passion, preparation, persistence and courtroom imagination. He believes a well-supported, engaged and motivated team working cooperatively helps deliver strong representation, with the goal of achieving the best possible result for every client.
Dallas roots, military service & publication
Born and raised in Dallas, Aaron enlisted in the United States Marine Corps after high school and later received an Honorable Discharge. He completed his university and law degrees after his military service and became a lifelong Sooners football fan in law school.
Publication: “Litigating Dog Bite Cases,” Texas Dog Law Seminar, Dallas, 2009.
Professional affiliations & recognition
Professional affiliations and recognition listed in Aaron’s biography:
- State Bar of Texas
- American Bar Association
- Association of Trial Lawyers of America (now American Association for Justice)
- Texas Trial Lawyers Association
- Dallas Trial Lawyers Association
- Dallas Bar Association
- Tarrant County Bar Association
- Million Dollar Advocates Forum
- The National Trial Lawyers – Top 100 Trial Lawyers
Trial experience & approach
Aaron earned numerous jury verdicts at boutique personal injury litigation firms. According to his biography, he spent a year as the top-earning litigation attorney at a firm that frequently appeared in verdict searches as having one of the highest numbers of trial wins in Texas. At another Dallas personal injury firm, he moved from managing pre-litigation attorney to managing litigation attorney over seven years as the firm grew into one of Dallas's largest personal injury firms.
His biography describes a reputation as one of America's most aggressive trial lawyers, with noteworthy recoveries from judges and juries and substantial pretrial settlements. Most of those settlements included confidentiality agreements requested by the defense. Aaron has said the recoveries were justified by the injuries and losses involved, which no amount of money could make someone choose to experience.
His approach combines passion, preparation, persistence and courtroom imagination. He believes a well-supported, engaged and motivated team working cooperatively helps deliver strong representation, with the goal of achieving the best possible result for every client.
Dallas roots, military service & publication
Born and raised in Dallas, Aaron enlisted in the United States Marine Corps after high school and later received an Honorable Discharge. He completed his university and law degrees after his military service and became a lifelong Sooners football fan in law school.
Publication: “Litigating Dog Bite Cases,” Texas Dog Law Seminar, Dallas, 2009.
Professional affiliations & recognition
Professional affiliations and recognition listed in Aaron’s biography:
- State Bar of Texas
- American Bar Association
- Association of Trial Lawyers of America (now American Association for Justice)
- Texas Trial Lawyers Association
- Dallas Trial Lawyers Association
- Dallas Bar Association
- Tarrant County Bar Association
- Million Dollar Advocates Forum
- The National Trial Lawyers – Top 100 Trial Lawyers
