Texas convenience-store injury resources
Texas 7-Eleven (7-11) injury lawyer: a knowledge hub for store injuries
You may have a claim if a dangerous condition at a Texas 7-Eleven store (also written 7-11 or Seven Eleven) caused your injury and the business responsible for that spot failed to use reasonable care. A fall by itself doesn't prove negligence.
The Law Firm of Aaron A. Herbert, P.C., Dallas, Texas.
Texas Bar license #24036761. Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization since 2008.
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Question | Short answer |
|---|---|
Can I sue 7-11 after a slip and fall in Texas? | Possibly, but a fall alone doesn't make the store liable. The evidence has to show a dangerous condition, that the responsible business knew or should have known about it, and that it failed to act reasonably. |
Who might be responsible? | It depends on the store. A franchisee, the property owner, a contractor, or 7-Eleven, Inc. may each control different things. |
Is there a 7-Eleven video-retention period I can rely on? | We found no universal one, so ask for preservation quickly. |
How long do I have to sue? | Texas generally allows two years for a personal-injury lawsuit, with exceptions [S12]. Have the date checked early. |
What should I do this week? | Get care, report the incident, keep your records, and ask a lawyer what still needs to be preserved. |
Want a lawyer to look at it? Request a review of your Texas 7-Eleven injury through InjuryAttorneyOfDallas.com or call (214) 200-4878, with the store address, the date, your injury, and any photos or witness names you already have. You don't need to have the legal case worked out first.
Credential | What it means for you |
|---|---|
Aaron Herbert is Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization. | You can verify it on his State Bar of Texas profile [S1]. |
Texas license dated November 6, 2002. | It's shown on the same State Bar profile. |
What it doesn't mean | It isn't a certification in 7-Eleven claims, and it doesn't predict how your case turns out. |
Independence | 7-Eleven stores are operated or franchised by 7-Eleven, Inc. The Law Firm of Aaron A. Herbert, P.C. is not affiliated with or endorsed by 7-Eleven, Inc. |
Start with your health and a clear record
Medical care comes first, and the evidence work can wait a few hours.
Step | What to do | Example (hypothetical) |
|---|---|---|
Get care | Tell the clinician how it happened, what hurts, and whether your head hit the floor or a counter. | "I slipped by the coffee bar, landed on my right hip, and the back of my head hit the tile." |
Report it | Tell the manager as soon as you safely can, and ask for the manager's name and an incident number. | Manager J. Ruiz, report 1042, given at 7:15 p.m. |
Describe what you saw | Stick to observations. | "I saw clear liquid after I fell," not "the machine leaked for an hour." |
Keep things as they are | Receipts, photos, treatment papers, messages, your shoes, and any damaged clothing. | Put the shoes in a bag without cleaning them. |
Share the load | A family member can organize papers while you recover. | A spouse keeps one folder for bills and one for claim letters. |
If symptoms get worse, go back for medical advice instead of waiting for an adjuster to approve care.
Read next | What it covers |
|---|---|
A step-by-step list for care, reporting, witnesses, and evidence. | |
The full legal process, from investigation through trial. |
Start with these guides
Store conditions worth investigating
Each part of a convenience store raises its own questions.
Area | What to ask about |
|---|---|
Beverage station | Spilled drinks, dropped ice, drainage under the fountain, and how often staff cleaned it. |
Entryway | Tracked-in rain, a mat that slid or curled, or a change in the walking surface. |
Restroom | A plumbing leak or wet residue left from cleaning. |
Outside walkway and fuel area | A broken walkway, fuel or oil on the pavement, poor lighting, or something blocking the walking route. |
These are things to look into, not findings that any 7-Eleven location is unsafe. The evidence has to identify the condition in your incident and tie it to a responsible party's legal duty.
Incident | Different questions it raises |
|---|---|
Falling merchandise | Unstable stocking, or how a delivery contractor handled the load. |
Hot coffee or another hot drink | A loose lid, a defective cup, or unsafe handling. |
Assault by another person | Security, foreseeability, and causation. |
Vehicle into the storefront | Driver negligence, and possibly other duties that need careful fact work. |
A floor condition | It should be proved as a premises claim, not relabeled as an employee-activity case to avoid what Texas law requires. |
Why notice matters in a slip-and-fall claim
The hard question is usually whether the business knew, or should have known, about this particular hazard before you got hurt.
Evidence | What it might show (hypothetical) |
|---|---|
Video from before the fall | A puddle first visible at 3:52 p.m. and the fall at 4:10 p.m., with two employees walking past in between. |
Maintenance messages | A text the day before reporting the same drip under the ice machine. |
Witnesses | A customer who told the clerk about the spill, or saw someone start to mop. |
A store isn't liable just because it sells drinks or because spills can happen. In Wal-Mart Stores, Inc. v. Reece and Wal-Mart Stores, Inc. v. Spates, the Supreme Court of Texas held that an employee being near a hazard isn't enough on its own; how long the condition existed matters [S7, S8].
Kind of notice | What it means |
|---|---|
Actual knowledge | The business knew about the hazard. |
Constructive notice | The hazard existed long enough that the business reasonably should have found it. |
Read next | The notice guide in this hub explains both, and the limits of what can be inferred. |
Preserve video before you know whether it helps
Ask for preservation promptly, and be specific about what you want kept.
Request detail | Example (hypothetical) |
|---|---|
Store | The 7-Eleven at the street address printed on your receipt. |
Date and time range | March 4, about 3:30 to 4:30 p.m., not just the minute you fell. |
Area | The approach to the coffee counter and the counter itself. |
Asking doesn't entitle you to a copy. Preserving footage and handing it over are separate questions, and counsel can use the discovery process when it's appropriate.
Don't assume | Why |
|---|---|
Every 7-Eleven keeps video for the same length of time | We found no universal retention period. |
A customer-service message reaches the right person | A franchisee, landlord, or another custodian may control the system. |
The store followed Marsh's claims guidance | Marsh's public guidance for franchisees discusses documenting incidents and keeping relevant video [S22]. That's a lead, not proof of what a given store did. |
Missing footage wins the case | It doesn't automatically establish liability or guarantee a favorable court instruction. |
Read next | How to preserve 7-Eleven surveillance video explains what to request. |
Who is responsible: 7-Eleven, a franchisee, or another company?
The sign on the building doesn't settle who owns or controls the spot where you were hurt.
Possible party | What might connect it (hypothetical) |
|---|---|
Store operator or franchisee | Day-to-day control of the floor and the staff on shift. |
Property owner | The parking lot, the walkway, or the building itself. |
Equipment contractor | A service visit on the fountain machine two days earlier. |
Cleaning company | An overnight floor-care schedule. |
Delivery service | A hand truck left in an aisle during a morning drop. |
Responsibility depends on who controlled the area, who maintained the equipment, who knew about the problem, and what each one did. A contract is important evidence, but it gets read alongside what people actually did.
Bring to your consultation | Why it helps |
|---|---|
Your receipt | It places you at a specific store at a specific time. |
The exact store address | Operators can differ from one location to the next. |
Photos of posted business information | A notice by the door can name the operator. |
Claim letters or emails | They show who is handling the claim. |
A caution | Naming the largest related company isn't automatically enough, and no one should be sued without a factual basis. |
A warning sign doesn't answer every question
If there was a wet-floor cone and it's safe to do so, photograph it from the direction you came.
Photo | Why |
|---|---|
A wide shot from your approach | It shows what a customer walking up could see. |
A close-up of the cone | It records the message. |
The cone and the wet area together | It shows whether the warning matched the actual condition. |
Be honest about what you saw before the fall and what you noticed only afterward. Austin v. Kroger Texas, L.P. explains that an adequate warning, or a hazard that was open and obvious, can affect whether the business owed a duty at all [S9].
Question | How it's analyzed |
|---|---|
Did the business have a duty to warn or fix? | The warning's placement, visibility, and message, and whether the hazard was obvious. |
Did you share some of the fault? | A separate question from duty. |
Does a serious injury remove these defenses? | No. Careful fact investigation is how a lawyer evaluates them. |
Read next | The guide to warning signs and open-and-obvious defenses. |
What compensation might be available?
What you can recover depends on the evidence and the injury.
Category | Records that support it |
|---|---|
Medical expenses | Bills and treatment records. |
Lost earnings | Pay stubs, schedules, and an employer's note of missed shifts. |
Diminished earning capacity | Work restrictions and medical opinions about the future. |
Physical pain and mental anguish | Treatment notes and a dated recovery record. |
Physical impairment | Activities you can no longer do, documented over time. |
Disfigurement | Photos of scarring taken over the course of healing. |
Not every category fits every injury, and the same loss can't be counted twice under different labels.
Vague entry | Specific entry (hypothetical) |
|---|---|
"Every day was terrible." | "Missed my Tuesday and Thursday shifts. My sister drove me to physical therapy." |
"I can't do anything." | "Couldn't lift my two-year-old on Saturday. Managed the laundry by Friday." |
"Work is impossible." | "Doctor's note limits me to desk work for three weeks." |
There's no evidence-based universal multiplier for a Texas 7-Eleven injury. A sprain that heals in a month differs from surgery or lasting restrictions, and liability problems, insurance, expenses, and liens also affect any resolution.
Read next | What it covers |
|---|---|
The settlement value guide | Why to be careful with a number from an advertisement or an unrelated verdict. |
What public statistics say about Texas 7-Eleven stores
Public directories show a large Texas footprint, but they disagree about its size.
Source | Texas locations reported | Date |
|---|---|---|
ScrapeHero location report [S3] | 1,450 | Dataset updated September 28, 2026 |
StoreLocators Texas directory [S4] | 1,201 | Texas page as viewed October 31, 2026 |
These are commercial directories with different inventories. Neither is a corporate-certified census, and the gap between them shouldn't be read as verified store closures.
What we looked for | What the public sources reviewed showed |
|---|---|
A yearly count of customer injuries at Texas 7-Eleven stores | No reliable count. |
A yearly count of attorney-negotiated Texas 7-Eleven settlements | No comprehensive series. |
An average Texas 7-Eleven settlement | No representative dataset. |
Workplace injury statistics | They cover employees and can't stand in for customer injuries [S26]. |
What that means for you | Your evaluation starts with your store, your condition, and your documented losses. |
Are the insurance limits public?
Public material describes a franchisee insurance program, but not the policy behind any given store or incident.
Public material | What it does and doesn't show |
|---|---|
Marsh's 7-Eleven franchisee insurance pages [S18, S19] | They describe a program. They don't show which policy covers a particular store on a particular date. |
A 2005 SEC-filed franchise agreement form [S20] | In Exhibit C, 7-Eleven, Inc. offers the franchisee contractual indemnification of up to $500,000 per occurrence. That isn't proof a current Texas store has a $500,000 policy, and it doesn't cap a customer's damages. |
What counsel has to find | The insured entity, policy dates, exclusions, endorsements, and any excess coverage. |
A caution | Don't choose a lawyer or accept a settlement on the belief that something online identifies all available coverage. |
Questions to ask before hiring a lawyer
Board certification is one relevant credential, and the consultation should show how the lawyer thinks about your case.
Ask | A useful answer covers |
|---|---|
Who will look at ownership and notice? | A named person and the records they'll request first. |
How will you handle video preservation? | Who gets the request and how the firm follows up. |
Who will keep me updated? | A contact and how often you'll hear from them. |
How are decisions about experts and case costs made? | When you'll be asked and what it may cost. |
How would a settlement offer be explained? | What you'd receive after fees, expenses, bills, and liens, before you agree. |
Can I see the fee agreement in writing? | The fee percentage, how case expenses are handled, and what happens if there's no recovery. |
What are the weak spots in my case? | A candid answer, not a promise made before anyone has seen the evidence. |
Explore the 15 supporting guides
Guide | What it covers |
|---|---|
Medical care, reporting, witnesses, and evidence. | |
Preserving the full timeline, not just the fall. | |
Notice | Proving what the store knew before the injury. |
Beverage-station spills | Ice, coffee, frozen drinks, and equipment records. |
Warning signs | Placement, visibility, and open-and-obvious defenses. |
Franchise responsibility | Finding the correct operator and other parties. |
Parking lots and fuel areas | Walking routes, contamination, and control. |
Falling merchandise and deliveries | Products, stocking, and contractors. |
Hot-liquid burns | Keeping the cup and lid, and how the drink was handled. |
Assault and negligent security | Duty and whether the harm was preventable. |
Settlement value | Documenting loss without relying on false averages. |
Insurance and indemnity | Finding the coverage that applies. |
Deadlines | Protecting the right to sue while the claim is investigated. |
Discovery and trial | How evidence becomes an admissible case. |
Choosing counsel | Certification, preparation, and communication. |
Request a review of your Texas 7-Eleven injury
A first conversation doesn't need perfect paperwork.
What to share | Example (hypothetical) |
|---|---|
What happened and where | The store address, and whether you were inside, at the pumps, or in the lot. |
How you were hurt | A wrist fracture, treated at urgent care the same night. |
What already exists | Two witness names, six phone photos, and a video request sent on Monday. |
Anything time-sensitive | Court papers, an adjuster's deadline, or a lawyer you already spoke with. |
Request a review of your Texas 7-Eleven injury from The Law Firm of Aaron A. Herbert, P.C. through InjuryAttorneyOfDallas.com or call (214) 200-4878. Use the secure form for the basic facts and don't post medical records publicly; the firm will ask for what it needs.
Related pages | Why visit |
|---|---|
The firm's main page on property-injury claims in Dallas. | |
The same topic for Tarrant County. | |
The firm's page on slip-and-fall claims. | |
What board certification in Texas involves. |
Sources
Ref | Source | What it supports |
|---|---|---|
S1 | State Bar of Texas, Aaron Alan Herbert, Bar No. 24036761 | License date and board certification. |
S3 | ScrapeHero, number of 7-Eleven stores in the United States, updated September 28, 2026 | Texas count of 1,450. |
S4 | StoreLocators, Texas 7-Eleven store directory, viewed October 31, 2026 | Texas count of 1,201. |
S7 | Wal-Mart Stores, Inc. v. Reece, 81 S.W.3d 812 (Tex. 2002) | Employee proximity alone isn't constructive notice. |
S8 | Wal-Mart Stores, Inc. v. Spates, 186 S.W.3d 566 (Tex. 2006) | Applies Reece. |
S9 | Austin v. Kroger Texas, L.P., 465 S.W.3d 193 (Tex. 2015) | Warnings and open and obvious hazards. |
S12 | Tex. Civ. Prac. & Rem. Code ch. 16, including 16.003 | The general two-year limitations period. |
S18, S19 | Marsh, 7-Eleven franchisee insurance resource center and coverage roadmap | The franchisee insurance program. |
S20 | 2005 SEC-filed 7-Eleven individual store franchise agreement form, paragraph 18 and Exhibit C | Historical contractual indemnification. |
S22 | Marsh, Helping 7-Eleven Franchisees Stay Ahead of Claims | Incident documentation and video. |
S26 | Texas Department of Insurance, Federal Data Collection program descriptions | Workplace data isn't a customer-injury census. |
ABOUT THE ATTORNEY
Aaron A. Herbert
Founding Attorney
Board Certified in Personal Injury Trial Law
Aaron founded The Law Firm of Aaron A. Herbert in 2010 to focus on developing each client's case and seeking its maximum value. For over a decade, he has represented people seriously injured in major accidents and industrial catastrophes, pursuing trial verdicts and settlements while working to reduce the stress of litigation.
Education
- Texas A&M University · B.S., Criminal Justice, 1999
- University of Oklahoma College of Law · J.D., 2002; graduated in the top of his class
Trial experience & approach
Aaron earned numerous jury verdicts at boutique personal injury litigation firms. According to his biography, he spent a year as the top-earning litigation attorney at a firm that frequently appeared in verdict searches as having one of the highest numbers of trial wins in Texas. At another Dallas personal injury firm, he moved from managing pre-litigation attorney to managing litigation attorney over seven years as the firm grew into one of Dallas's largest personal injury firms.
His biography describes a reputation as one of America's most aggressive trial lawyers, with noteworthy recoveries from judges and juries and substantial pretrial settlements. Most of those settlements included confidentiality agreements requested by the defense. Aaron has said the recoveries were justified by the injuries and losses involved, which no amount of money could make someone choose to experience.
His approach combines passion, preparation, persistence and courtroom imagination. He believes a well-supported, engaged and motivated team working cooperatively helps deliver strong representation, with the goal of achieving the best possible result for every client.
Dallas roots, military service & publication
Born and raised in Dallas, Aaron enlisted in the United States Marine Corps after high school and later received an Honorable Discharge. He completed his university and law degrees after his military service and became a lifelong Sooners football fan in law school.
Publication: “Litigating Dog Bite Cases,” Texas Dog Law Seminar, Dallas, 2009.
Professional affiliations & recognition
Professional affiliations and recognition listed in Aaron’s biography:
- State Bar of Texas
- American Bar Association
- Association of Trial Lawyers of America (now American Association for Justice)
- Texas Trial Lawyers Association
- Dallas Trial Lawyers Association
- Dallas Bar Association
- Tarrant County Bar Association
- Million Dollar Advocates Forum
- The National Trial Lawyers – Top 100 Trial Lawyers
Trial experience & approach
Aaron earned numerous jury verdicts at boutique personal injury litigation firms. According to his biography, he spent a year as the top-earning litigation attorney at a firm that frequently appeared in verdict searches as having one of the highest numbers of trial wins in Texas. At another Dallas personal injury firm, he moved from managing pre-litigation attorney to managing litigation attorney over seven years as the firm grew into one of Dallas's largest personal injury firms.
His biography describes a reputation as one of America's most aggressive trial lawyers, with noteworthy recoveries from judges and juries and substantial pretrial settlements. Most of those settlements included confidentiality agreements requested by the defense. Aaron has said the recoveries were justified by the injuries and losses involved, which no amount of money could make someone choose to experience.
His approach combines passion, preparation, persistence and courtroom imagination. He believes a well-supported, engaged and motivated team working cooperatively helps deliver strong representation, with the goal of achieving the best possible result for every client.
Dallas roots, military service & publication
Born and raised in Dallas, Aaron enlisted in the United States Marine Corps after high school and later received an Honorable Discharge. He completed his university and law degrees after his military service and became a lifelong Sooners football fan in law school.
Publication: “Litigating Dog Bite Cases,” Texas Dog Law Seminar, Dallas, 2009.
Professional affiliations & recognition
Professional affiliations and recognition listed in Aaron’s biography:
- State Bar of Texas
- American Bar Association
- Association of Trial Lawyers of America (now American Association for Justice)
- Texas Trial Lawyers Association
- Dallas Trial Lawyers Association
- Dallas Bar Association
- Tarrant County Bar Association
- Million Dollar Advocates Forum
- The National Trial Lawyers – Top 100 Trial Lawyers