RETAIL AND GROCERY STORE INJURY CLAIMS · DALLAS, TEXAS
Dallas Retail and Grocery
Store Injury Lawyer
Aaron A. Herbert is Board Certified in Personal Injury Trial Law by the Texas Board of Legal Specialization. What board certification means
Fell in a Dallas grocery aisle or got hit by a box at a big-box store? Get a free review of what the store knew and how long the hazard sat there.
No fees or expenses unless you recover
Trial lawyerLicensed in Texas since 2002
A Dallas office.8330 LBJ Freeway, Suite 700
Free first callDay or night
NO FEES OR EXPENSES UNLESS YOU RECOVER
Hurt at a store in Dallas?
A free conversation can help you understand your next step.
IN OUR CLIENTS’ WORDS
Personal attention.
Remembered by our clients.
Communication was above and beyond!
Aaron was awesome, polite and patient.
I am very content, outstanding staff
Excerpts from testimonials published by the firm. Individual experiences vary; these are not promises of a particular result.
KNOW WHO IS IN YOUR CORNER
Aaron A. Herbert
Board Certified in Personal Injury Trial Law
Texas Board of Legal Specialization
YOUR RECOVERY. OUR FOCUS.
How we look into
a Dallas store injury.
A puddle by the ice machine on a July afternoon. A rolling ladder left out in a hardware aisle. Melted frost in front of the freezer doors. A cart that drifts down a sloped lot and pins your leg against your car door. Dallas store cases turn on details like these, and on what the cameras caught.
Send us the store, the street, the date, and the time printed on your receipt. We write to the store and ask it to keep its video, sweep logs, and incident report. Shopping at one chain? Read our pages on Tom Thumb and Albertsons falls and Dallas Walmart injuries.
Let’s talk about your situationTrial-focused representation.
Check Aaron Herbert’s State Bar profile before you call. Then ask how we would build your case if the store’s insurer says no and it goes before a Dallas County jury.
We ask for the tape first.
Our first letter asks the store to save video of your aisle, the front entrance, and the cleanup. It also asks for the sweep log for that shift.
You get a real person.
Bring your questions about doctors, missed work, and the claims company calling your phone. You will know who your contact is and how often you will hear from us.
A RECORD OF ADVOCACY
Real cases.
Meaningful results.
Selected outcomes published by the Law Firm of Aaron A. Herbert. Every case begins with its own facts.
A grocery-store fall involving a substance on the floor.
A fall involving a defective walkway at a private event venue.
A collision involving a tractor-trailer that failed to control its speed.
An employee injured by defective machinery.
A pedestrian struck by a van in a crosswalk.
A rear-end collision involving a commercial van.
Prior results do not guarantee a similar outcome. Figures are as published by the firm, not amounts clients necessarily received after fees and expenses.
View all published resultsDALLAS AND DALLAS COUNTY
What a Dallas
store case looks
like up close.
Stores in the city of Dallas rang up about $31.9 billion in retail sales in 2022, per the Census Bureau (as viewed November 1, 2026). That is a lot of floor to mop.
Where would my case be heard?
A lawsuit against a store in Dallas County usually starts in the civil district courts at the George L. Allen Sr. Courts Building on Commerce Street. A national chain may try to move it to federal court in Dallas. That can happen when the store and the shopper are from different states and more than $75,000 is at stake.
Does a small divot in the lot count?
Probably not. United Supermarkets v. McIntire started in a Collin County courtroom and went through the Dallas court of appeals. In 2022 the Texas Supreme Court ruled for the store. A divot about three-quarters of an inch deep was ordinary wear, not an unreasonable danger. A missing drain cover or a pothole in the walkway to the door is another matter.
Why does everyone ask how long the spill was there?
Because Texas law makes you prove it. In Wal-Mart v. Spates (2006), a plastic six-pack ring on the floor for under a minute was not enough time. In April 2026 the Texas Supreme Court ruled for H-E-B in H-E-B v. Peterson: no worker had walked the aisle in two hours, but that still didn’t show how long the puddle had been there.
What if I fell on the city sidewalk outside the store?
Then the City of Dallas may be the one responsible, and the rules are stricter. The Texas Tort Claims Act requires written notice within six months, and a city charter can set its own deadline. You also have to show the city actually knew about the hazard. Don’t wait on this one.
WHY CHOOSE AARON HERBERT?
Choosing counsel
after a store injury.
Use the first call to test us. Ask what records we would want from the store, who would handle your file, and how fees work before you sign anything.
From the firm: why speaking with an injury attorney matters.
A board-certified trial lawyer
You can look up Aaron’s certification on the State Bar of Texas website in about a minute. We encourage it.
Help finding a doctor
No health insurance? Can’t get an MRI scheduled? Tell us. We can help you find providers in Dallas and talk through how treatment might get paid.
We dig into the store’s file
A store can have three earlier reports about the same leaking freezer case. We ask for incident reports, sweep logs, work orders, and the names of the workers on that shift.
We take the adjuster’s calls
Once you hire us, the claims company calls us, not you. Bring every letter and email you have gotten so far. We will read them first.
Ready for trial if it comes to that
Most cases settle. Insurers watch which lawyers are willing to try a case. We prepare every file as if a jury will see it.
No fees or expenses unless you recover
The first meeting is free. Ask us to walk you through the fee and the costs, with a sample number, before you sign. The contract spells it out.
AFTER A STORE INJURY
What to bring to
your free consultation.
Bring the store address, the date, your photos, the incident report number, and any letters from a claims company. Your receipt helps. It puts you at the register at a set minute. You do not need all of it to call.
- 1
Tell a manager.
Ask for an incident report before you leave the store and get the report number. Stick to what happened. Don’t guess about your injuries.
- 2
Take pictures.
Photograph the floor, the shelf, the freezer door, or the box that fell, before anyone cleans up. Get a phone number from anyone who saw it.
- 3
Get checked out.
Urgent care, the ER at Parkland, your family doctor. Tell them exactly where and how it happened. Save the paperwork.
- 4
Call before you sign.
Don’t give a recorded statement or cash a check from the store’s insurer until a lawyer has looked at it.
A store can clean the floor and restock the shelf before you reach the car. Call soon so we can ask it to keep the video and the records.
UNDERSTANDING YOUR CLAIM
An injury is the beginning
of the story.
The evidence matters.
Getting hurt in a Dallas store does not by itself make the store pay. These are the three questions we ask first.
What did the store know?
A shopper is an invitee. Under Keetch v. Kroger (1992), you show the store knew or should have known of a condition that posed an unreasonable risk, failed to use reasonable care about it, and that this caused your injury.
Who created the hazard?
A worker dropped a jar of salsa. A vendor stacked soda cases in the aisle. A customer spilled a drink. Each one changes how we prove the store knew, and who else may share the blame.
How has your life changed?
Your medical records, pay stubs, and the things you can no longer do at home or at work.
Read how Texas injury claims are valued, see our Texas store injury page, or visit our Fort Worth store injury page if you were hurt in Tarrant County. Chain guides: Kroger, Target, Costco, Home Depot, Ross, Burlington, 7-Eleven, La Michoacana Meat Market, H-E-B, and Brookshire's.
CLEAR ANSWERS. A BETTER NEXT STEP.
Dallas store injury
questions.
Your situation is unique.
We’re here to listen.
Does it cost anything to talk with your firm?
No. The first talk is free. If you hire us, you pay no fee or expenses unless you recover. Ask us how the money would split on a sample settlement.
How is this page different from your Dallas slip and fall page?
This page is about stores: grocery aisles, big-box shelves, checkout lines, and store parking lots. Our Dallas slip and fall page covers falls anywhere, and our Dallas premises liability page covers apartments, hotels, and other property. The first call is free either way.
I slipped in the produce section. Do I have a case?
Maybe. Produce misters, crushed grapes, and leaking bags of ice all end up on the floor. The question is whether the store knew, or whether the mess sat long enough that a worker should have found it. Cart tracks or footprints through it can help show time.
A box fell off a top shelf and hit me. Who pays?
Usually the store, if it stacked the shelf badly or should have seen the problem. Sometimes a vendor stocked that shelf instead. Tell us the aisle and what fell, and keep the receipt.
Can the store blame me for being on my phone?
It will try. Texas compares fault. If a jury puts more than 50% on you, you recover nothing. At 20%, your damages drop by 20%. Your shoes and the lighting will come up too.
How long do I have to file a lawsuit?
Two years, in most cases. A city sidewalk can cut the notice deadline to six months or less. Talking with an adjuster doesn’t stop the clock. See Texas Civil Practice & Remedies Code §16.003.
How much could my case be worth?
Nobody can honestly quote a number on the first call. A shattered kneecap and a bruised hip are very different cases. So are a store with clear video and one with none. We give you a range once we see the records.
FIGHTING FOR THE SERIOUSLY INJURED
Ready to take
your next step?
Tell us what happened. We’ll help you understand your options.
No fees or expenses unless you recover.